Hextom AI Translate & Currency

Hextom AI Translate & Currency

Reviews (1,238)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑value choice for multilingual, multi‑currency stores, especially larger catalogs. They find it easy to set up, with a clear interface, powerful Visual Editor, accurate AI and bulk translations that preserve manual edits, and solid SEO via hreflang tags. The currency converter is simple and flexible. Many praise fast, patient support that quickly resolves theme, dropdown, and price display issues.

July 21, 2026

Be very careful before using this app for free or paid plan (No Matter what)

I upgraded my plan because I urgently needed more translation capacity. After paying, I found out that the new plan's credits would not be available until the next billing cycle. This was not clearly communicated before the purchase.

Support did not provide a practical solution. They simply told me to buy even more credits or wait until next month, even though I had already paid for a new subscription.

This is a very poor customer experience. I use Hextom across multiple Shopify stores, and unless this issue is resolved, I will be moving to another translation app. I cannot recommend this app based on my experience.

Joffzart®
Estonia
3 months using the app
September 26, 2026

Great customer service from Joshua and Dhann

LOADED
New Zealand
About 22 hours using the app
October 6, 2026

Really good app and the team on there is always helpful when you need something. I give the app almost 5 stars, if they could fix so its possible to only chose and translate newly product they would get a five!

Gymfit
Hong Kong SAR
Almost 2 years using the app
June 11, 2026

I’m very satisfied with both the functionality and the user interface of this app. What stands out the most is the support team’s quick response and efficient problem-solving. They addressed my issues promptly and professionally. I highly recommend this app to anyone looking for a reliable solution and excellent customer support.

Seoul Luma
United States
About 1 month using the app
August 6, 2026

Good app! I've used multiple translation apps before and this one honestly not only user friendly but their customer service is awesome, they helped me step by step, very patient & fixed my problem right away!

Ordinateur St Joseph
Canada
9 months using the app
July 22, 2026

I would 100% recommend Hextom for language translation. their support team are excellent and very responsive

WilsonPayne
Australia
About 3 hours using the app
September 10, 2026

so good!

Fioboc
United States
3 months using the app
August 24, 2026

Super ça traduit pratiquement tout

Gravurephoto
France
Almost 2 years using the app
May 1, 2026

Absolutly don't take this app !!! I do translate (with IA) the website, everything where good, until they (WITHOUT OUR PERMISSION) rolled back completly the URL translation.

Our website is currently under 404 for all our market, and they absolutly don't care. We are currently taking legal action.

YVY Maté
France
Over 1 year using the app
July 18, 2026

Great

The Malt Shop
Japan
Over 5 years using the app