Hextom AI Translate & Currency
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Reviews (1,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and intuitive, with fast AI bulk translation that preserves manual edits and adapts tone. It’s seen as more powerful than Shopify’s native tools, handling dynamic content, SEO hreflang, and customer‑only pages. The built‑in currency converter and flexible translation workflows save significant time. Support is frequently praised as fast, patient, and thorough, especially for complex configurations.
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Stay far away from this app!
The translations they offer are terrible and trying to communicate with their customer support team is like talking to a wall.
They simply do not care in the slightest about your problems with the app as long as you pay them money. I have used this app for almost three years and therefore I have a lot of experience with their customer support.
Seriously save yourself the headache and the money and do not give these developers a single cent, for they do not deserve it.
Hi,
We sincerely apologize for any inconvenience you've experienced.
We've addressed and resolved some difficulties you've contacted us about. We've also sent several emails to you to gather more details, but we haven't received any replies yet.
Could you please check your inbox or spam folder when you have a moment, and reply to us? We're here to help further.
Thank you,
Hextom
This app has all that we need for translating our store. It has a lot of features that make it easy to work on our website. Plus, the support team is super fast and effective.
管理画面は英語ですが、比較的わかりやすいです。
日本語にての質問に対しても、迅速に日本語で返答をいただき助かりました。
shopifyシステムの翻訳には言語数に制限があるため、
こちらの翻訳アプリをお勧めします！
Tolle App, die neue Texte automatisch erkennt und übersetzt. Struktur der Shopseite wird automatisch erkannt. Auch Bildübersetzung möglich. Schneller und bemühter Kundenservice.
This international e-commerce solution includes translation and regional currency conversion features. It's easy and convenient to use. Any problems were smoothly resolved through customer service. I will continue to use it!
We have been using this app for a few years now and our total experience with Hextom is very good. Especially impressed by their support - when needing assistance with small things, they respond and deliver quickly and accurately.
Update after 3 years:
I am so done with this app. Especially the "Manual Translation Part"
Prepare for "something wrong while saving the translation, please try again later"-errors all the time. I have no interest anymore in working with the app's support team, because next time I need to work with the app it's either the same error again or something new. Like always.
Also this app is very poorly translated. Which is especially sad because it's a translation app.
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It's a wonderful app, that you can use for free if you are using the manual translation. I've used it to translate ten of thousands of words and it works mostly without problems. If something doesn't work, support is there to help you!
However, they released a big update in January 2023 which caused some parts of the app to not work correctly or at all for almost four weeks. It didn't affect translations that were already saved in shopify, but it prevented us from adding new translation in several cases.
After the update works correctly, I see that it includes really helpful functionalities, but I really wish they will be more careful in the future when implementing new stuff.
genial, Lenard d es un gran profesional y te ayuda en cualquier cosa! de mi parte tienen 10 estrellas
nice !!! i love
Bien
