Reviews (1,828)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

Edited August 4, 2024

Great service and product selections.

Halo Comfort
United States
6 months using the app
ShopSocial, Inc. replied June 6, 2024

Hello Halo Comfort,

Thanks a bunch for the shoutout! We're all about speedy service with a smile. Glad Harold could make your experience awesome! ❤️

April 27, 2024

I am in the process of setting up my online store. Harold was a huge help in answering all my questions regarding how the shipment works. I was very impressed with the quick and clear response.

Freya’s Closet
United States
3 days using the app
ShopSocial, Inc. replied April 30, 2024

Hello Freya’s Closet,

Thanks for the awesome review! We're thrilled Harold could help you navigate the ins and outs of shipments. Speedy and clear answers are our jam! ❤️

April 25, 2024

Great service.
Very kind and offers fast shipping.

Ell Soll Fashion
Israel
About 2 hours using the app
ShopSocial, Inc. replied April 26, 2024

Hello Ell Soll Fashion,

Thanks for the awesome review! We're thrilled you enjoyed our service and fast shipping. We're always here to spread kindness and get your orders to you pronto! 😊🚀

April 18, 2024

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

VACCIMO
United States
12 days using the app
ShopSocial, Inc. replied April 19, 2024

Hello VACCIMO,

Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!

Edited January 27, 2025

Huge shoutout to Mariel for the fantastic assistance – couldn’t have done it without you!

Shopiebay
United States
Over 1 year using the app
ShopSocial, Inc. replied April 17, 2024

Hello Shopiebay,

Thanks for sharing your experience! So glad to hear Lorie rocked it with speedy service. We're all about making your day hassle-free. Enjoy your journey Trendsi! ❤️

March 9, 2024

Lori great comunication!

CL Quality Store
United States
About 1 year using the app
ShopSocial, Inc. replied March 13, 2024

Hello CL Quality Store,

Thank you! So glad you appreciated it! In case you have questions or need help, our amazing customer suport team are always ready to assist! ❤️

March 4, 2024

This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!

In There Like Swimwear ITLSW
United States
2 months using the app
ShopSocial, Inc. replied March 5, 2024

Hello In There Like Swimwear ITLSW

Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.

We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.

February 25, 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
United States
23 days using the app
ShopSocial, Inc. replied February 27, 2024

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

February 11, 2024

Czar was amazing! very helpful. I just downlowned this to add more to my ecommerce store and had lots of questions! Very patient and answered everything!

Boho Travel Boutique
United States
About 1 hour using the app
ShopSocial, Inc. replied February 14, 2024

Hello Boho Travel Boutique,

Thank you so much for your kind words! It was a pleasure assisting you with your ecommerce journey. Don't hesitate to reach out if you have any more questions in the future. Keep rocking your store! 🚀

December 9, 2023

I am new to Trendsi and was having issues setting up shipping. I contacted Trendi and Raymart was able to help be solve my issue. I think I am going to really enjoy this app.

ShopBeFearless
United States
About 3 hours using the app
ShopSocial, Inc. replied December 12, 2023

Hello ShopBeFearless,

Thrilled to hear you had a positive experience, and welcome to Trendsi! 🚀 Raymart and the team are here to make your journey smooth. Happy selling, and don't hesitate to reach out if you need anything else. Cheers to your success! 🥂💙