Reviews (1,827)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

Edited June 13, 2025

Lorie, Lorie, Lorie!!!!! You are ABSOLUTELY THE BEST!!! It doesn't matter what the circumstance is, you get the job done for me! I can never tell you enough but it's true! No matter what the issues are, I am able to get the information I need to take care of things on my end. You always make sure things are answered correctly when to me, the questions are hard or strange, you explain in a way I understand. So glad you are a part of a support system I and others can rely on! Thank you once again!
I've had the privilege to speak with Harold several times this evening. Every time I have talked with him, he has automatically answered my questions with ease. No need for me to wait on an answer. He's just very knowledgable about Trendsi and it's functions. This is such an important factor for us as dropshippers. We solely depend on and are at the mercy of Trendsi when it comes to choosing our vendors and the overall expectations our customers have of us. Thank you Harold for always having my back! You are appreciated!

Turquoise Daisies
United States
8 days using the app
ShopSocial, Inc. replied June 9, 2025

Hi Turquoise Daisies,

Thank you so much for your thoughtful message! We’re incredibly happy to hear that Harold was able to support you so well — and consistently! His knowledge and dedication truly make a difference, and we’re proud to have him on the team.

As a dropshipper, we know how important it is to have fast, reliable support, and we're grateful to be your partner in making sure your customers have the best experience possible. We'll be sure to pass along your kind words to Harold — they mean a lot!

Edited November 17, 2025

Such quality clothing with properly detailed explanations. Mikah was so helpful when I had trouble uploading my logo!

Fashion Niche
United States
6 months using the app
May 29, 2024

Trendsi is the best dropshipping app I've used. It's super easy to sync with Shopify and find products for my store.

The customer support is amazing. Joel did helped me with a technical issue, and he was friendly and helpful, also solved my problem quickly.

I like how easy it is to use Trendsi and the fantastic support team. Highly recommend it!

The Fair Lady Shop
United States
12 minutes using the app
ShopSocial, Inc. replied May 31, 2024

HelloThe Fair Lady Shop,

Thanks a bunch for the awesome review! We're thrilled to hear you're loving Trendsi and finding it super easy to use. Joel and the support team are definitely rockstars, always ready to lend a hand. Keep crushing it with your store, and thanks for the recommendation! 💙

April 22, 2023

Great support service! He was very quick to response to questions and he has a friendly approach. Overall, he's great!

ECO LIFE CONSUMABLES
United States
12 minutes using the app
ShopSocial, Inc. replied April 22, 2023

Hi,

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!

May 4, 2023

Mary was very helpful to support my issue. The feature I was looking for wasnt available but Mary went above and beyond to get me the information I needed. Support is top notch

Dawg Food Store
United States
31 minutes using the app
ShopSocial, Inc. replied May 4, 2023

Hi, Dawg Food Store

Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

June 29, 2021

Just started using Trendsi and Chen in the chat help has been great support. I recommend this service!

Quiet Boho
United States
3 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi Quiet Boho,

Thank you for your review! We are glad to be able to help, and we hope we can continue to help you grow your business. Feel free to reach out if you need anything!

September 26, 2021

Gretle was very quick to assist with my concerns, and to get my questions resolved. She is even going above and beyond to assist with finding a solution for my shipping question even after out chat ended. Very pleased with my first time using the help chat!

The Ramblin’ Cactus
United States
22 days using the app
ShopSocial, Inc. replied September 27, 2021

Hello The Ramblin’ Cactus,

Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

October 3, 2021

This app is awesome! It's a great way to get started! Maria was also very helpful with any questions I had!

The Kindred Sisters Market
United States
3 days using the app
ShopSocial, Inc. replied October 5, 2021

Hi The Kindred Sisters Market,

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Maria. Let us know if you need anything, and we are always happy to help.

March 29, 2022

Lee was great and very helpful with the issue I was having. Took less then 5 minutes and we were good to go. Thank You!

shopubiowa
United States
1 day using the app
ShopSocial, Inc. replied April 4, 2022

Hi, shopubiowa

We appreciate your fabulous review and we're so glad Lee helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

April 7, 2022

Lorie provided great help to me Lorie provided great help to me Lorie provided great help to me Lorie provided great help to me Lorie provided great help to me Lorie provided great help to me Lorie provided great help to me

Cheap Outfitter
United States
5 days using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Cheap Outfitter

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!