Reviews (1,828)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

November 2, 2024

100/10 Trendsi is without a doubt the best app I could've found and their support is TOP NOTCH. Charles was so patient and helpful in solving the issue with my shop!

BT The Label
United States
About 18 hours using the app
ShopSocial, Inc. replied November 7, 2024

Hi BT The Label,

Wow, thank you so much for the amazing 100/10 review! We’re absolutely thrilled to hear that Trendsi has been the perfect fit for your shop and that Charles was able to provide you with such great support. We’ll be sure to pass along your kind words to him!

Your satisfaction means the world to us, and we’re so glad we could help you resolve the issue. If you ever need anything else, don’t hesitate to reach out—we’re always here to support you!

Thanks again for your feedback, and best of luck with your shop!

October 30, 2024

Just finished working with Lorie, she was a big help with an issue we were having with an order. She took her time and made sure we were happy with the end result of our issue.

Victoria Paige Boutique
United States
7 days using the app
ShopSocial, Inc. replied November 1, 2024

Hi Victoria Paige Boutique,

Thank you for sharing your experience! I’m so glad to hear that Lorie was able to help you with your order issue and that you felt satisfied with the outcome. We pride ourselves on our team’s commitment to excellent service, and it’s great to know that Lorie delivered on that.

If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help!

October 30, 2024

Trendsi is amazing!!! And the staff is always there for you. I want to send a special shout out to (Dave) who went above and beyond to help me with an issue that I myself caused. I’ve never had such great customer service. JUST AMAZING

ChanteUnique
United States
4 months using the app
ShopSocial, Inc. replied November 1, 2024

Hi ChanteUnique,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with Trendsi and that Dave was able to assist you so effectively. Our team is dedicated to providing excellent customer service, and it’s fantastic to know that we made a difference for you.

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!

Edited November 12, 2024

I had a fantastic experience with Trendsi team, especially thanks to Raymart, Anya, and Dave. They were incredibly supportive, friendly, and professional throughout our interaction. Their determination to resolve my issue promptly was impressive and greatly appreciated. This level of service definitely deserves a 5-star review. Thank you, Trendsi team!

PureSelect
Switzerland
21 days using the app
ShopSocial, Inc. replied October 25, 2024

Hi,

🌟 Wow, thank you for the amazing 5-star review! 🎉 We’re absolutely thrilled to hear you had such a fantastic experience with us! Your kind words about [specific detail] made our day! We can’t wait to see you again—be sure to check out [mention something new or upcoming] on your next visit! Keep shining! ✨

Edited August 23, 2025

A shout out to Harold, a great support executive from Trendsi.
A shout out to Anya esteva, a great support executive at Trendsi.

My Haseen
United States
10 months using the app
ShopSocial, Inc. replied October 22, 2024

Hi My Haseen,

Thank you for your shout-out! We’re so glad to hear that Anya has provided you with great support. Our team is dedicated to ensuring you have the best experience possible.

If you have any more feedback or need assistance, please don’t hesitate to reach out!

October 18, 2024

Love their high quality clothing and prestige customer service which was handled by Chette for me. I would definitely recommend me.

Opulent Empire
Canada
7 months using the app
ShopSocial, Inc. replied October 22, 2024

Hi Opulent Empire,

Thank you so much for your wonderful feedback! We’re delighted to hear that you love our high-quality clothing and that Chette provided you with excellent customer service.

Your recommendation means a lot to us! If you ever need assistance or have any questions in the future, please feel free to reach out. We’re here to help!

October 16, 2024

Customer service has been wonderful so far. I was having trouble with my settings on Shopify and Raymart from Trendsi was able to help me out right away. He was friendly and super helpful!

The Be Comfy Shop
Canada
9 days using the app
ShopSocial, Inc. replied October 18, 2024

Hi The Be Comfy Shop,

That's fantastic to hear! I'm glad Raymart could help you with your Shopify settings—he really goes above and beyond! If you have any more questions or need assistance, don't hesitate to ask. Enjoy your experience with Trendsi!

October 10, 2024

I just started setting up my new website and have been using Trendsi to import items to my site. I had some questions and Chette really helped me answer all of my questions as a new customer. She was not in a rush and she explained everything in detail. This experience gave me more confidence using Trendsi dropship service.

My Store
United States
3 days using the app
ShopSocial, Inc. replied October 15, 2024

Hi,

Thank you so much for your wonderful feedback! We're thrilled to hear that Chette was able to assist you and that you found her guidance helpful. We're committed to providing excellent support, especially for new customers like you.

If you have any more questions or need further assistance as you set up your website, don’t hesitate to reach out. We're here to help you succeed!

October 8, 2024

Harold was so helpful with quick responses and solutions!

Lorin Taylor Collective
United States
16 days using the app
ShopSocial, Inc. replied October 11, 2024

Hi Lorin Taylor Collective,

Thank you for your feedback! I’m glad to hear that Harold was able to provide you with quick responses and effective solutions. We’re proud of our team and their dedication to helping our customers.

If you have any more questions or need further assistance, feel free to reach out anytime!

October 3, 2024

I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!

URBANA VILLAGE
United States
6 months using the app
ShopSocial, Inc. replied October 6, 2024

Hi URBANA VILLAGE,

Thank you so much for your kind words! We’re thrilled to hear that Joel was able to quickly resolve your issue and that you consistently receive great service from our support team. I’ll make sure to pass along your appreciation to Joel. If you have any more questions or need assistance in the future, we’re always here to help!