Reviews (1,826)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.
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Thom is amazing! Her responsiveness and speed in handling inquiries are impressive. She provides prompt and helpful assistance, making the entire process smooth and efficient. I highly recommended!
Hi SwimSultry,
Thank you for your positive feedback about Thom! It's great to hear that Thom has been responsive, speedy, and helpful in handling inquiries. Providing prompt and efficient assistance is certainly a valuable trait and it is one of our priorities. I'm glad to know that your experience with Thom has been smooth and efficient. Your recommendation speaks highly of Thom's abilities, and I'm sure Thom appreciates your kind words. If you have any more questions or need further assistance, feel free to ask! ❤️
I really love this app so far. I am so thankful for all of Chette's help and guidance tonight with my inventory issues. Thanks again Chette!
Hi Augie & April,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
I'm so impressed by the customer service and the great products. Gretle helped me so quickly and she her personality was so dope... I would whole heartedly recommend Trendsi..... Great company great products and great customer service....
Hi, EG3BEATS MERCH
Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
I've been very happy with Trendsi so far. The only downside is that shipping isn't as fast as my customers would like since the products are coming from overseas. The quality of the clothing has been good and customer service is extremely helpful. I spoke with Gretle today and she was the best!
Hello Anything But Ordinary Boutique,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We understand that you would like to have a faster shipping and we are making every effort to ensure that orders are delivered to the customers as soon as possible.
You may also try the products that are shipped from the USA as they have shorter shipping timeframe.
Please feel free to contact us for anything you need, we are always happy to help.
Raymart was an amazing help when I couldn't get into my account. He was very fast and was bale to solve my problem in less then 5 minutes. Also extremely polite and asked if I needed more help. Excellent customer service
Hi, T4x Quadruple Love
Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
7/11/23 Updated Review....
Almost a month since my previous review. Finding much more confidence in everything, I just have to say how grateful I am for Trendsi. As always, customer support ready to answer every question I have (thank you Gretle) and in addition to that, they have set everything up flawlessly for our stores. Very little leg work on our end all the way to checkout, they provide everything in a seamless system. Thank you!!
6/19/23
I really couldn't be more appreciative for the instant chat service. I'm brand new to this and its very convenient to have all my questions answered instantly! Thank you Thom
Hi Regal Retail,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD,
It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns.
It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities.
As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping.
Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
Just open an account with Trendsi and I had a few questions and doubts. I used their chat box in which Czar helped me. She answer all questions that I had and was very helpful and kind. Hopefully, it will be a good experience!
Hi, Marianela's Exclusive Shop, LLC
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
still sorta new to this i wish there was phone number to call to speak to them. but I understand their chat is great. Allan was super helpful
Hello The Pretty Penny Boutique by Frilly Frolics,
Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback. ❤️
Trendsi is a good platform for fashion dropshipping. Even a fresher like me also able to do my job smoothly because of their customer support. especially the person named "Mia" helped me a lot on my concern.
Hi BELLATRENDZ,
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
