Reviews (1,828)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

August 2, 2022

It's my first time using Trendsi and I'll be honest wasn't quite sure how it worked. I looked to chat with someone and TaDa there was someone available. I'm used to waiting hours to ask a simple question that hasn't been answered in FAQ. Lorie help me and she was nice and patient. So far so good!

House of Peech
United States
22 days using the app
ShopSocial, Inc. replied August 23, 2022

Hi, House of Peech

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

August 6, 2022

Amazing app and great customer service Gretel was very helpful and responded fast with making adjustments to my order. I would definitely recommend this site.

Rivet Moore
United States
3 days using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Rivet Moore

We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help!

August 10, 2022

Love the Trendsi App! Amazing options which is essential to a business! Fast customer service when you need help with anything. Gretle was extremely helpful and quick to get what I needed done! Definitely recommend this supplier over all others I have been dealing with!!!! Casualloft.com

Casual Loft
United States
4 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Casual Loft

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

August 15, 2022

Of all of the many drop shippers of fashion that I have come across, Trendsi's application has been the easiest to use. Charmaine was able to help me correct a little bug with a simple reinstall that took all but 5 seconds. THANKS CHARMAINE!

Dainty Dolly Bird
United States
About 7 hours using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Dainty Dolly Bird

Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

August 16, 2022

I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out.
I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.

The Strawberry Finch
United States
5 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Strawberry Finch

We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

August 18, 2022

Angelo was very helpful in helping me to correctly make a return. He answered all of my questions and did it quickly.

White Rose Eclectics
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, White Rose Eclectics

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help.

August 31, 2022

I reached out to Trendsi fro help with a technical issue on my back end. Lee was more than happy to help, pleasant and professional. Great Service THANK YOU !!!

Isis & Osiris
United States
9 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Isis & Osiris

Lee is a rockstar! Thank you so much for leaving us a review, your honest feedback matters to our team. If you need help, please feel free to pop by again. We are here for you 24/7! 💛

August 31, 2022

The customer service is amazing. I was having a huge event and i was concerned i would not get my order in time, but Chette followed up with me every step of the process. She responded to my emails quickly and with great knowledge. I truly appreciate her service.

Call Me Kikii Boutique
United States
6 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Call Me Kikii Boutique

Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated 💛

September 6, 2022

Trendsi is amazing! The trendy-est merchandise, size ranges that are real-life, and the best customer service! I was lucky enough to have some help from Vince -- and he was super attentive and very kind! I love that Trendsi is part of the drop-shipping e-comm system - -they are the BEST!!!!!

Thistle & Thread Co.
United States
About 8 hours using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Thistle & Thread Co.

We are glad Vince was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

September 7, 2022

I have been using Trendsi for about a year now and usually never have any issues however this time I needed some assistance with tracking and locating an order. I contact support and I must say Angelo helped me in less than five minutes to locate my customers package. This means a lot!! I love this drop shipping company!!

Foot Kandi by Kisha LLC
United States
11 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Foot Kandi by Kisha LLC

We are thrilled that Angelo was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.