Reviews (1,830)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.
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Angelo Helped me within 5mins of a problem I had been trying to resolve on my own for 3 days :) Super helpful and I am thankful for the support.
Hi lakeluxe,
That's wonderful to hear! I'm glad Angelo was able to help you quickly and effectively with your problem. It's always a great feeling to receive timely assistance, especially after struggling with an issue for a while. I'm sure Angelo appreciates your gratitude and is happy to have been able to assist you. If you have any more questions or need further support, feel free to ask. ❤️
Mia, you are an awesome help! I needed assistance testing to see how to get products showing up. Ended up finding the problem with her help and they had such a nice and positive attitude!
Hi, bellstudios242
Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
good
It would be unfair to call it bad. Because it's a very bad app. It's really painful to experience this on my first order. In total, it was 7 working days. Not the total number of days, but a whopping 7 working days. Still my order hasn't even been shipped. Reason; The product I ordered comes from China. And it can't pass Trendsi's quality control stage. Trendsi, they orders a new product from China. At the moment, it is waiting for the product to come from China. It didn't seem convincing to me at all. I preferred it because it is the app with the highest rating on the Shopify store. But it is very sad to experience that it is not so in my first order. The idea of finding a new app is very frustrating as I have uploaded Trendsi products to my entire store. Because the loss of time, loss of customers, loss of effort puts it in a worse situation than starting from scratch. They don't have any products in stock. It comes from China on order. For this reason, you should specify the delivery date to your customers as at least 3 weeks. Otherwise, it is possible to encounter a lot of cancellations and refunds. Very sad. Trendsi, you let me down. (I'm sharing additional information because I can't write new comments. Although 3 weeks have passed, the product has not yet been shipped. I'm looking forward to it. I'm waiting because I'm curious. I'm waiting because I'm curious about how many months the product will be delivered.)
I'm updating my comment. Today is August 7, 2025. The order, placed on July 18, has still not been delivered. Another order has been 2 weeks and still my order has not been delivered. And my client spoke very badly to me for this reason. And although I am currently requesting cancellation and refund, they do not accept it. If you work with TRENDSI, you have to risk your brand being disgraced. Working with such a lousy company will cause you disgrace. Think about it well. Your orders will not arrive and you will not receive a refund.
Hi İdil Silk,
Thank you for sharing your honest feedback. I completely understand how frustrating this experience has been, especially on your very first order. Waiting for an extended period without clear updates can be very disappointing, and I’m truly sorry for the inconvenience this has caused you.
We strive to provide reliable service and clear communication, and I apologize that we fell short in this instance. Your concerns about shipping times and product availability are very valid, and we appreciate you bringing them to our attention.
We want to make things right and improve your experience moving forward. Could you please let us know what specific support or changes would help turn this experience into a 5-star one for you? Your input is invaluable as we work to serve you better.
Thank you again for your patience and honesty. We hope to regain your trust and make your future orders seamless.
Very kind and friendly, super helpful and thorough, trendiest!
Thanks!!
OMG what a response from the customer service team Charles he has helped me a great deal even though i am so new to this he was very very patient and understanding with me
thank you so much for your quick response and helping me through it.
Thank you
This is an honest review from a human
Hello Lux Aura,
Wow—this absolutely made our day! 🎉
Thank you so much for your kind words and for taking the time to share your experience. We're beyond thrilled to hear that Charles was able to support you so well, especially as you're just getting started. His patience and dedication truly reflect the level of care we aim to provide every single customer.
We know learning something new can feel overwhelming, so it means a lot to hear that you felt supported every step of the way. We'll be sure to pass along your amazing feedback to Charles—he’ll be so happy to hear this!
If you ever need anything else, we’re always here for you. Thanks again for your trust and this wonderful review! 🙌
I had the pleasure of working with Ria what a delight. She answered everything with clarity and was a joy to work with.
Another great experience with Chette. Wonder working with her.
As a new customer Harold was great. Answered my questions with clarity
Sam was great. Answered my questions completely. It was a joy
Another great experience with Sam
Hey, thanks so much to Chette, she really helped me with a situation I was struggling, she’s sooo kind and nice, I really appreciate that, thank you
Hi BModeTUA,
Hi! Thank you so much for your kind feedback. 😊 We're really glad to hear that Chette was able to help you with the situation. We'll definitely share your kind words with her — she’ll be happy to know her support made a difference.
If you ever need assistance again, please don’t hesitate to reach out. We’re always here to help!
Exceptional customer service and very helpful
Hi,
Thank you so much for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience. Please don’t hesitate to reach out if you need anything—we’re always happy to help!
it's work amazing
