Reviews (1,816)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

January 24, 2026

Harold was amazing in support! Very Quick and efficient.

Fresh Christian Clothing Company
United States
21 days using the app
January 17, 2026

best software and best support from Lorie she is the best in trendsi

Looblet | Modern Home Essentials
United States
3 days using the app
January 17, 2026

Harold was very helpful and patient with me. We were able to figure out my problem. thank you :)

Forbidden Finds Boutique
United States
4 days using the app
January 16, 2026

I love the Trendsi customer support team. Anya was incredible helpful in helping me work through a technical workflow issue. I'm very happy with the service I've received since joining.

Simply Edyn & Co.
United States
3 months using the app
ShopSocial, Inc. replied January 23, 2026

Hi Simply Edyn & Co.,

Thank you so much for your kind words! We’re truly happy to hear that you’ve had such a positive experience with our customer support team.

Anya will be thrilled to know her help made a difference — we’ll be sure to share your feedback with her. Supporting our customers every step of the way is very important to us.

We really appreciate you being part of Trendsi, and please don’t hesitate to reach out if you ever need anything. We’re always here to help!

January 16, 2026

I had some difficulties with getting my store set up, but Anya was an AMAZING help! she not only helped fix the issue but also caught an error i had made on my shopify store. I am truly grateful to have access to Trendsi which makes my life as a business owner so much easier!

House of Lilies
United States
About 1 month using the app
ShopSocial, Inc. replied January 23, 2026

Hi House of Lilies,

Thank you so much for sharing your experience! We’re delighted to hear that Anya was able to help you get everything sorted and even catch an issue in your Shopify store — she’ll be so happy to hear this.

We know setting up a store can be challenging, so it means a lot to us that Trendsi has helped make things easier for you as a business owner. We truly appreciate you being part of Trendsi, and we’re always here if you need anything along the way.

Wishing you continued success with your store!

January 10, 2026

I had trouble with editing a product description and Harold helped me figure it out with great patience! Thanks Harold!

Upland South Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied January 15, 2026

Hi Upland South Boutique,

Thank you for your kind feedback. We’re glad to hear that Harold was able to assist you and provide a positive experience. We truly appreciate your support.

January 8, 2026

I Couldn't fix the shipping issue on my own, got in contact with Harold and he was amazing and helped me fairly quickly. He explained the problem and helped me resolve the issue. Thank you!

aleenswardrobe
United States
About 1 month using the app
ShopSocial, Inc. replied January 9, 2026

hi aleenswardrobe,

Thank you so much for your kind feedback! We’re glad to hear that Harold was able to assist you quickly and clearly with the shipping issue. We’ll be sure to share your appreciation with him. Thank you for your support!

January 1, 2026

Anya & Mia were absolutely wonderful, and they solved my very serious problem within a day. Would definitely recommend! 5 out of 5 stars!

Jupiter Gear
United States
9 months using the app
ShopSocial, Inc. replied January 5, 2026

Hi Jupiter Gear,

We appreciate your feedback! We’re glad Mikah could provide helpful support and ensure your question was escalated properly. Don’t hesitate to reach out with any future questions

January 1, 2026

I recently needed to find out if there was any way to get a pair of jeans that were out of stock. I did send a restock request as told. Mikah went out of her way though. She escalated my question to the listings team so they could verify with their partner supplier if and when the jeans would come back into stock. I truly appreciate her because most representatives from other vendors wouldn't go that far for customer service. She will follow up with me as soon as she gets an answer to see it through. Thank you Mikah!

Rhae la la
United States
6 months using the app
ShopSocial, Inc. replied January 5, 2026

Hi,

Thank you so much for sharing your experience! We’re thrilled to hear that Mikah went above and beyond to assist you and coordinate with the listings team. We’ll be sure to share your kind words with her—it means a lot. We truly appreciate your trust in Trendsi and are always here to help with any questions or concerns you may have!

December 30, 2025

Sam took to the time to walk me through some technical issues. She was so helpful and polite ! Thank you Sam!

happyshop365247
United States
Over 2 years using the app
ShopSocial, Inc. replied January 5, 2026

Hi,

Thank you so much for your kind words! We’re delighted to hear that Sam took the time to walk you through the technical issues and provided such helpful and polite support. We’ll be sure to share your feedback with her. Please don’t hesitate to reach out if you need any further assistance—we’re always happy to help!