Reviews (1,817)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

October 30, 2025

Anya at Trendsi is great to work with. She helped me understand their out of stock process better and helped me to know what items will not be restocked versus those that will. I recommend this service!

Ash & Audrey
United States
9 months using the app
ShopSocial, Inc. replied November 3, 2025

Hi Ash & Audrey,

Thank you so much for your kind feedback! We’re delighted to hear that Anya was able to assist you and clarify the out-of-stock process. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.

Please don’t hesitate to reach out if there’s anything else we can help you with — we’re always happy to support you.

October 28, 2025

Easy to use, and excellent customer service. Lorie was SO HELPFUL when I had a few order issues, and straightened everything out super quickly!

Post & Poppy
United States
Over 1 year using the app
ShopSocial, Inc. replied October 30, 2025

Hi,

Thank you for taking the time to share your experience. We’re delighted to know that Lorie provided patient, proactive, and thorough support. Feedback like yours inspires our team to continue delivering exceptional service!

October 27, 2025

Great support team, Ria was very helpful.

MINIMAL
Mexico
About 6 hours using the app
ShopSocial, Inc. replied October 30, 2025

Hi,

Thank you for taking the time to share your experience. We’re delighted to know that Ria provided patient, proactive, and thorough support. Feedback like yours inspires our team to continue delivering exceptional service!

October 25, 2025

Harold answered all my questions and was very knowledgeable and professional. Quick response.

Purple Rose Boutique
United States
11 months using the app
ShopSocial, Inc. replied October 30, 2025

Hi,

Thanks for the 5 stars! We’re so glad you’re happy with your experience 💛

October 22, 2025

very very worst tab more than seven days is completed still no order is not dispatching again and again telling dispatching within five days within five days but after five days also the order is not dispatching never use this application anymore please kindly never use this is a fake app doing the scam

RULVIAN
India
2 months using the app
ShopSocial, Inc. replied December 15, 2025

Hi Rulvian,

We’re truly sorry to hear about your experience, and we completely understand how frustrating this delay must be—especially after being told multiple times that the order would be dispatched within a specific timeframe. We sincerely apologize for the inconvenience and disappointment this has caused.

This is not the level of service we aim to provide, and we take your concerns very seriously. We want to assure you that we are not a scam, and we would really like the opportunity to review your order, understand what went wrong, and make things right for you.

Please share your order number with us so we can urgently investigate the status and provide you with a clear and accurate update. If the order can no longer be fulfilled within an acceptable timeframe, we are more than willing to discuss alternative solutions, including a refund if needed.

Most importantly, we’d like to know what we can do to turn this experience into a 5-star one for you. Your feedback matters to us, and we genuinely want the chance to regain your trust.

Thank you for bringing this to our attention. We hope you’ll allow us the opportunity to resolve this for you.

Edited March 10, 2026

very very very very very worst service I never see this kind of app more than 10 days before I placed this order but not see any single update when I asked the what is the status of this order after only checking then cancelling my order without any permission my order was cancelled very very very very worst company never use this company anymore

LITTIV
India
4 months using the app
October 22, 2025

Working with Trendsi has been great so far! They have been going the extra mile to ensure your concerns or questions are heard and answered! Their platform and systems are user-friendly and easy to navigate and set up. I'm just glad I was able to discover Trendsi.
A special shoutout to Charles, who has been my customer service support agent on multiple occasions and have been extraordinary in ensuring that my questions and concerns are being heard and following through with each one!

Love Classic
United States
10 months using the app
ShopSocial, Inc. replied October 23, 2025

Hi Love Classic,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with Trendsi. It’s great to know that our platform and support have made things easier for you. We’ll be sure to share your feedback with Charles — he’ll be so happy to know his dedication made a difference. 💛 We truly appreciate you being part of the Trendsi community!

October 17, 2025

Very satisfied with the service. Chette provided fast and helpful support.

kinko
United States
3 months using the app
ShopSocial, Inc. replied October 23, 2025

Hi Kinko,

Thank you so much for your kind words! We’re really glad to hear that you’re satisfied with our service and that Chette was able to assist you quickly and effectively. Your feedback truly means a lot to us!

Edited December 31, 2025

Anya was great. She was patient and professional. She is an asset to Trendsi!

Simply Jos & Steph
United States
4 months using the app
ShopSocial, Inc. replied October 23, 2025

Hi Simply Jos & Steph,

We truly appreciate your feedback! It’s great to hear that Anya was able to assist you with patience and professionalism. We’ll make sure she knows her excellent service made a difference. Thank you for recognizing her efforts!

October 16, 2025

Received great help from Chette.

The Aurora Touch
United States
9 months using the app
ShopSocial, Inc. replied October 16, 2025

Hi The Aurora Touch,

Thank you for your kind words! We're so glad to hear that Chette was able to help you — we’ll be sure to share your feedback with them.

If there’s anything else you need, feel free to reach out anytime. We're always happy to assist!