Reviews (1,817)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

July 28, 2026

Direct customer support could be better, other than that very comfortable interactions.

GearedUpFitness.com
Australia
3 months using the app
ShopSocial, Inc. replied August 28, 2026

Hello GearedUpFitness.com,

Thank you for sharing your feedback! We’re glad to hear that you found your interactions with us comfortable. We also appreciate your comment regarding direct customer support. We’ll take this feedback seriously as we continue working to improve our service and provide a better experience for our customers.

July 26, 2026

Lorie was very helpful in understanding how the platform worked and help me resolve my issue. Thanks Lorie

Noir Riviera LLC
United States
About 2 months using the app
ShopSocial, Inc. replied August 28, 2026

Hello Noir Riviera LLC,

Thank you so much for your kind review! We’re glad to hear that Lorie was able to help you understand the platform and resolve your issue. We truly appreciate your feedback and are happy to know you had a positive experience! ❤️

July 24, 2026

Worked with Lorie today - she is quick, efficient and extremely helpful. Thank you Lorie - you represent Trendsi well!

Nikki & Co. Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied July 27, 2026

Hello Nikki & Co. Boutique,

Thank you so much for your amazing feedback! 🎉 We're thrilled to hear Lorie provided quick, efficient, and helpful support. We'll be sure to share your kind words with her—they'll absolutely make her day! Thank you for recognizing her efforts and for being part of the Trendsi community. We truly appreciate your support and look forward to helping you again soon! 💙

July 22, 2026

I absolutely love this love Trendsi! I worked with a customer service rep by the name of Lori, who was so incredibly helpful and supportive. She took her time with me, showed me this that I needed to know, and she went above and beyond to make sure things were up and smooth for me. She actually cares and she knows her stuff!

Trendy Treasures By Devora
United States
5 months using the app
ShopSocial, Inc. replied July 27, 2026

Hello Trendy Treasures By Devora,

Thank you so much for this incredible review! 🎉 We're absolutely thrilled to hear how much you love Trendsi. It means the world to us that Lori was able to provide the support and guidance you needed. We'll be sure to share your kind words with her—she truly goes above and beyond, and she'll be so happy to know she made such a positive impact. Thank you for trusting us, and we can't wait to continue supporting your success every step of the way! 💙✨

July 23, 2026

Thank you Sam to helping me you are amazing

HYESTLE
United States
4 months using the app
ShopSocial, Inc. replied July 27, 2026

Hi HYESTLE,

Thank you so much for your amazing review! 🎉 It was an absolute pleasure helping you. Your kind words truly made my day! 😊 I really appreciate your support, and I look forward to helping you again whenever you need. Thanks for being awesome! ⭐

July 21, 2026

I love Trendsi, especially the customer service! I had some questions about TikTok shop and how shipping works and Chette was amazing with answering them and helping me understand how it works!

Adira Essence
United States
Over 1 year using the app
ShopSocial, Inc. replied July 27, 2026

Hello Adira Essence,

Thank you so much for your amazing review! 🎉 We're thrilled to hear you're loving Trendsi, and it means the world to us that Chette was able to help make TikTok Shop and shipping feel clear and easy to understand. 💙 We'll be sure to share your kind words with Chette—they'll be so happy to hear this! Thanks for being part of the Trendsi community, and we're always here whenever you need us. Happy selling!

July 18, 2026

I received excellent customer service from a Harold in their live chat.

ALVA sthlm
Sweden
2 months using the app
July 15, 2026

Lorie was very helpful in answering my question about orders. Thank you Lorie. You were quick and honest.

After Nine Collection
United States
2 months using the app
July 16, 2026

Harold, is my boy!!! He answered the questions and I did not stress through the entire process

House of Christopher
United States
15 days using the app
July 15, 2026

Sam in customer support is very knowledgeable and professional

Boni^Wear
United States
3 months using the app
ShopSocial, Inc. replied July 27, 2026

Hi Boni^Wear,

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Sam made such a great impression. Her knowledge and professionalism are exactly what we strive to deliver, and we'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping you again whenever you need us!