Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

August 25, 2025

Trendsi is my favorite supplier. I have a new store and have no clue how to fulfill orders. So, I reached out and Chette from Trendsi support was the best help. She explained the process to where I could see what needs to be done. Thank you so much Chette! You the best!

DKANA
United States
6 days using the app
August 23, 2025

Excellent prompted customer’s service Harold was very patient and helpful in me resolving my issues

Shapeiva
United States
4 months using the app
ShopSocial, Inc. replied August 28, 2025

Hi Shapeiva,

Thank you so much for your kind feedback! We're happy to hear that Harold was patient and helpful in resolving your issues. We'll be sure to pass along your appreciation—this will mean a lot to him. We're always here if you need any further assistance!

August 18, 2025

Ria and Team was awesome! They were patient with me and via emails and with guidance, I was able to get to the bottom of my issue. Great Support!

GirlSavvi
United States
About 4 years using the app
ShopSocial, Inc. replied August 28, 2025

Hi GirlSavvi,

Thank you so much for your kind words! We're glad to hear that Ria and the team were able to support you patiently and help you resolve the issue. Your feedback means a lot to us, and we’ll be sure to share this with them. We're always here if you need anything else — thanks for being part of the Trendsi community!

August 17, 2025

So far I am loving Trendsi! It was super easy to sign up and add my sellers permit and get shopping with them and connect to my shopify store! Amazing that you can brand your invoice and get brand sewn in tags and all!

My Store
United States
3 days using the app
August 17, 2025

Chette was awesome I had been trying for weeks to figure out a issue.
Chette was patient and walked me through step by step and now it is fixed in less than 5 min

Dark Aesthetic
United States
4 months using the app
ShopSocial, Inc. replied August 28, 2025

Hi Dark Aesthetic,

Thank you for your feedback! We're so glad to hear that Chette was able to guide you patiently and resolve the issue quickly. We'll definitely share your kind words with her—it means a lot! If you need any further assistance, we're always happy to help.

August 16, 2025

I am new to Trendsi and have found the service to be exceptional in terms of immediate response, professionalism and guidance. Harold has assisted me both times and was a pleasure to work with. Thank you!!

Shop The Edit Room
United States
28 days using the app
August 16, 2025

Harold was very helpful in helping me identify why all my items were showing sold out even though they were in stock. He knew right away the issue and resolved it in less than 10 min. Thank you!

Ria Bliss
United States
29 days using the app
August 13, 2025

Ria was TERRIBLE. Clearly did not know what i needed and could not figure it out

The Y'all~ternative Boutique
United States
36 minutes using the app
ShopSocial, Inc. replied August 14, 2025

Hi The Y'all~ternative Boutique,

Thank you for taking the time to share your feedback — we truly appreciate it, even when it’s tough to hear. We're very sorry to hear about your experience with Ria and that we didn’t meet your expectations. That’s not the level of service we aim to provide, and we take this seriously.

We’d love the opportunity to make things right. If you’re open to it, could you please share more details about what you needed help with and how we could have supported you better? Your input will help us improve our service and training.

Our goal is always to provide 5-star experiences, and we hope we can turn this one around for you.

Looking forward to hearing from you.

August 13, 2025

'shout out to SAM!! you were amazing and very patient with this old lady ... thank you for fixing my issue!!

My Foxy Jewels llc
United States
About 1 month using the app
ShopSocial, Inc. replied August 14, 2025

Hi My Foxy Jewels llc,

Thank you so much for your kind words! We’re so glad to hear that Sam was able to help and that you had a positive experience. We’ll be sure to pass along your shoutout — he’ll be thrilled to hear it! Your support means a lot to us, and we’re always here if you need anything else.

August 13, 2025

I want to thank the Trendsy team for their excellent customer service. Special thanks to Mia and Chette, who helped me resolve my issues quickly, clearly, and very kindly. Their support made all the difference! I highly recommend their service

Altivra Mode
United States
5 months using the app
ShopSocial, Inc. replied August 14, 2025

Hi Altivra Mode,

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Mia and Chette were able to support you quickly, clearly, and with kindness — we’ll be sure to pass along your appreciation to them. It means a lot to us to know that our customer service made a difference for you. We're always here if you need anything in the future!