Reviews (1,819)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

July 15, 2024

Kind of clueless about how to start and Anya just spent the better part of an hour on the live chat with me answering all of my questions with links, diagrams, etc. she was really patient and gave the confidence to take the next step. Thanks Anya!

Jena’s Picks
United States
About 10 hours using the app
ShopSocial, Inc. replied July 17, 2024

Hi Jena’s Picks,

Thanks for the awesome review! I'm thrilled to hear that Anya was able to help you out and make sure all your questions were answered. We'll be sure to pass on your kind words to her! 😊

July 10, 2024

Hi, I am new to trendsi, I just recently launched items to my shopify store. I had a question about an order that had not been fulfilled. I emailed customer support and received a response from Raymart. He was very descriptive in his explanation of the processes and even sent me examples of where to find different filters. Great customer service Raymart.

serendipityandsass
United States
13 days using the app
ShopSocial, Inc. replied July 12, 2024

Hi serendipityandsass,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Raymart is fantastic, and we're glad he could help you out quickly! 😊

July 8, 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions.

The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

The Mega Vault
United States
20 days using the app
ShopSocial, Inc. replied July 12, 2024

Hi,

Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

July 1, 2024

Joel was an amazing customer service rep! Really tried his best to help me in the beginnings of my shop opening.

Next Chapter
United States
About 19 hours using the app
ShopSocial, Inc. replied July 2, 2024

Hello Next Chapter,

Thank you so much for your kind words! Joel is thrilled to have been able to assist you in launching your shop. We're here to support you every step of the way! ❤️

July 1, 2024

Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!

Inspired Fashion 40
United States
Over 2 years using the app
ShopSocial, Inc. replied July 5, 2024

Hi Inspired Fashion 40,

Thanks for the awesome review! We're thrilled to hear how easy it was to connect Trendsi to your Shopify account. Big shout out to Charles for his fantastic support! 🎉

June 29, 2024

Today I made my first sale. I was extremely excited. I discovered that my account wasn’t completely set up. I emailed customer support at 2:00am and within 3 minutes I received an email from RayMart. He was the best! He was so patient with me. He was so knowledgeable of the process. I have never engaged in such customer service in my life. Wow I am completely blown away. I can tell he has been trained with customer etiquette. If only we can get more customer service like RayMart displayed. What an amazing experience!

Suit Yourself Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied July 1, 2024

Hello, Suit Yourself Fashion

Congratulations on your first sale! 🎉 We're thrilled to hear about your excitement and even more delighted that Raymart was able to assist you promptly and effectively.

Thank you for your kind words about our customer service. We strive to provide the best support possible, and it’s fantastic to know Raymart made such a positive impression. We'll be sure to pass along your praise to him.

If you need any further assistance as you continue to grow your store, don't hesitate to reach out. We're here for you every step of the way!

June 27, 2024

There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.

Style Rx
United States
12 months using the app
ShopSocial, Inc. replied June 28, 2024

Hello Style Rx,

Thank you so much! We're thrilled you enjoyed our selection and the free trial option. Your satisfaction is our top priority! 🌟

June 27, 2024

I had a general question and Harold was very knowledgeable and had the answer right away.

Chica
United States
2 months using the app
ShopSocial, Inc. replied June 28, 2024

Hi Chica,

Thanks for your review! We're thrilled to hear that Harold was able to help you quickly and efficiently. Your satisfaction is our top priority!

June 24, 2024

Had a wonderful experience today, all my questions were answered. The representative was very knowledgeable and fast with getting me answers. Thank you Chette you are the best!!

Lala's Trends
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 27, 2024

Hello Lala's Trends,

Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience and that Chette was able to assist you quickly and knowledgeably. We take pride in providing excellent customer service, and it's great to know that Chette made a positive impact.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!

June 24, 2024

Thank you Dave for all of your help today! You were AWESOME!!!! I appreciate all that you did for me and all of the information that you provided today!

MaddisonCo Inc
United States
6 months using the app
ShopSocial, Inc. replied June 27, 2024

Hello MaddisonCo Inc,

Thank you so much for your wonderful feedback! We're thrilled to hear that Dave was able to assist you effectively and provide you with all the information you needed. Your appreciation means a lot to us and to Dave.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!