Reviews (1,823)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.
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The chat support is awesome! As soon as I sent my question Angelo responded immediately and answered all my questions.
Hi, Periibleu
Thank you so much for your glowing review. It is Trendsi's mission to provide you the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.
I had a question, Audrey responded right away and problem was solved. I would highly recommend. Two thumbs up!
Hi, Global Village Kailua Boutique
We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!
Compared to other dropshippers , Trendsi is the best in the market. Their 24*7 support is amazing. Trendsi Luxe project is awesome providing luxury apparel with lifestyle photos and marketing materials along with fast 2-5 business days delivery. The best thing is they always listen to the tribe and improve wherever possible.
Hello us.meeeshop,
Thank you for your feedback, we have taken many steps to resolve the issues you've mentioned.
Low inventory: We've recently launched Trendsi Express, which are proven top sellers that ships within 24 hours, has deeper inventory, and can be quickly restocked once we see that the inventory is getting low. Since the inventory is shared among thousands of sellers, the popular items can be sold out quickly, but we are always working round the clock with our suppliers to restock as quickly as possible. Also be sure to use our "Restock Request" button available on any sold-out variant to be notified when an item is restocked.
Shipping delays: The recent shipping delays only apply to our overseas products, but this is due to severe COVID lockdowns across the country. Our team is monitoring the status of these delays and making sure to delist the affected products or send emails to affected orders until shipping can resume. All US products are not affected and our team is constantly monitoring the COVID delays overseas in order to update our sellers as soon as there are any changes. These updates can be found on our blog and also linked on top of the app.
Product quality: This is one of our top priorities and we take different approaches to ensure that we provide quality products. While we have an internal quality control team that checks each order before being shipped, we also accept returns of products if they don't happen to be the same standards as you or your customers. Every report of quality concern feedback is taken and reported to the appropriate departments to investigate.
Copyright infringement: This is a very serious matter and we know how this can affect our sellers and their businesses. Trendsi has taken immediate actions to either remove products that are proven to be infringements OR provided documentation to sellers to prove that we have right to use all photos on our platform. In addition, we have decided to reshoot any product photography that can help avoid these misunderstandings in the future. However, in house photography for hundreds of products is not a small task, so we ask for your understanding and patience in this matter.
All of your concerns are valid and we want to let you know that Trendsi heard them and is continuously working to find the best solutions. If you have any other concerns and would like to know what steps Trendsi is currently taking to resolve them, please do not hesitate to reach out to us at support@trendsi.com and our 24/7 Customer Support team would be happy the address them. Thank you for your time!
Great app, Very good service and a lot of selection of high quality products. Shipping is much faster than other apps which keeps our customers happy!
Hi, TheFashionwiz
Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!
Trendsi has the best customer service. With great products, this is a win win. My customers are also very happy with the products.
Hi, FabulousFixx
Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.
I contacted Trendsi support regarding an overseas shipping issue. Angelo responded quickly (within seconds) with updated information. I'm extremely pleased with their customer service and sense of urgency regarding customer service.
Hi, Sofia Valdelli
Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊
Super Notch customer care from Gretle. Very helpful and understanding. I would recommend Trendsi to anyone.
Hi, MEVANTI
Thank you for the review! You can connect with us anytime if you have questions or need help with anything else. Our amazing team is available 24/7! 💛
Their support is great - Gretle was patient and helped me with an ordering issue. Nice to have quick support when you need it
Hi, Area F Island Clothing
Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help. 💖
The customer service is always A+ at Trendsi. I once had an issue with a shipped item and they sent the correct item pronto. The recent issue I had, Mia helped me sooo much. She sent a demo on how to correct the shipping rates issue I had. When we found that it was something else, she explained to me the details of how its possible. And.... she answered every question and explained every detail with a smile. They are truly awesome. They carry quality products and have quality service. Couldn't ask for more.☺
Hi, Clark Revolution
Mia really is a rockstar, isn't she? We take pride in providing an excellent customer experience and we're so glad to see your review. We will make sure to pass along the compliments to Mia and please don't hesitate to reach out again should you need our help.
This is a technology integration that is seamless. The front end and the back end are both equally seamless. The user side is easy to browse and fulfillment side is highly automated cutting down on time.
Hi, ShopPurpleUmbrella
Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!
