Reviews (1,823)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

Edited June 21, 2022

Hey, We just added this channel, but we are beginning to notice the pricing rule does not work only the recommended price still appears. And the prices suggested are in USD and we cannot increase them to make-up for the exchange rate. (We sell in CAD). Please fix

Bennys Beauty World
Canada
About 1 hour using the app
ShopSocial, Inc. replied July 6, 2023

Hello Bennys Beauty World

Thank you for taking the time to provide your feedback. We're sorry to hear that your experience with our app has been less than satisfactory. Your feedback will be crucial in helping us improve and deliver a better user experience. Our team is dedicated to addressing and resolving any issues to ensure your satisfaction. Thank you for bringing this to our attention, and we look forward to working towards a better experience for you.

June 21, 2022

I absolutely love Trendsi! Everything syncs perfectly with Shopify. Checking out your customer's orders and buying samples is so easy and quick. They have a great selection of inventory, and I'm impressed with the quality of the items, including their shoes and accessories. I am so happy and appreciative that Trendsi reached out to work together. It's made a huge difference in being able to more frequently bring new styles to my customers. The customer support team is so nice, patient and effective. I am particularly grateful to Pinky, who got me started with Trendsi, Mia for answering my questions, and many other representatives. Thank you Trendsi! I also love your FB and IG lives and community you've created.

Amber Moon
United States
About 2 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Amber Moon

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Pinky and Mia! Please reach out to us anytime, we are available 24/7!

June 23, 2022

They have a big variety of clothes and accessories, the app is super easy to work with, and the most important, costumer service is amazing!

capsulewardrobeshop
United States
10 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, capsulewardrobeshop

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

June 25, 2022

I am new to Trendsi. Chette has been very helpful. Hope I am spelling the name right. Haven't had any sale yet, but hopefully will be a good experience. Can't wait to see the first sale.

Le Papillon Style
United States
11 days using the app
ShopSocial, Inc. replied July 1, 2022

Hi, Le Papillon Style

We are so delighted that Chette was able to provide you with the support that you need. Our customer service team is available to help you 24/7!

July 7, 2022

Great app to start listing products, very easy to use! We had questions about how Trendsi and Shopify work together on the back-end and sent an email to Trendsi support. Charmaine promptly replied and helped us with all our questions!

bluehighlandbtq
United States
1 day using the app
ShopSocial, Inc. replied July 13, 2022

Hi,bluehighlandbtq

Thank you so much for your kind review. We will make sure to pass along the compliments to Charmaine and I'm sure this will make her happy. Please don't hesitate to reach out anytime, we're here for you 24/7 ❤️

July 9, 2022

I needed help with one of my orders to see what the status was I messaged and I immediately got a response back from Lorie she was prompt to explain to me where and what the status was which is very helpful when you want an answer right away thank you so much

Stacyleefashion
United States
7 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Stacyleefashion

We agree with you, Lorie is a gem! We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help! ❤️

July 11, 2022

We are just starting out with dropshipping. Angelo was patient and did a great job explaining everything to us! We are excited to be partnering with trendsi.

Amber Layne
United States
43 minutes using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Amber Layne

We're glad that Angelo helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for the review and we encourage you to reach out anytime you need help!

July 14, 2022

Just signed up! Lorie was really helpful and easy to work with. Answered all my questions! I am excited to expand my inventory without adding to my inventory expenses!

Simply Creative Flowers, Fashion & Gifts
United States
14 days using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Simply Creative Flowers, Fashion & Gifts

We are so stoked to hear that you are pleased with the support that Lorie has provided you. We love hearing that you've found Trendsi useful in taking your business to the next level. You made our day! Please feel welcome to reach ou again for any help needed. 💛

July 15, 2022

Chette with customer service was wonderful. Really helped me when I was having a hard time with Shopify and trendsi not communicating

Lindy Judd
United States
5 months using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Lindy Judd

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Chette. Our CS team is always here to assist you anytime you need it.

July 16, 2022

Lee was very helpful. She was able to help fix my issue quickly and swiftly. There was a bug with the channels feature and she help me with a workaround to fixing it.

Thee Fine Art Connoisseur
United States
14 days using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Thee Fine Art Connoisseur

We appreciate your review and thank you so much for the kind words. We encourage you to reach out again whenever you need us!