Reviews (1,826)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

March 31, 2023

Mary was fantastic. I had a question on sizing and she responded immediately. She also looked into the issue and sent it to the correct department, all the while keeping me in the loop. There's been several who I still have not heard anything from. Mary has been the exception and is a rock star.

Olive Ave
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Olive Ave

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

April 2, 2023

Raymart was amazing. He made sure all was figured out and I was comfortable to move forward. His patience was top notch!

Thank you!

QaliExpress
United States
About 13 hours using the app
ShopSocial, Inc. replied April 5, 2023

Hi, QaliExpress

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

April 3, 2023

Allan was quick & helpful when I had a question regarding an order & where it was with shipping. ;)

Jupiter Layne
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi,Jupiter Layne

Thank you for your review and we are glad that Allan was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

April 3, 2023

Mía is phenomenal! She answered every question FAST! I use multiple dropshipping suppliers and now Trendsi is my FIRST choice when adding items. It’s because of Mía and her outstanding customer service skills as well as his professionalism.
Thank you again Mía- you are my “go-to” girl.

I wish there was a way to search by “color” - maybe in the future. I would like to see more bright colors, like pinks (fuchsia, hot pink..etc), blues ( royal blue, London Blue, Klein blue), and greens (Kelly, chartreuse)

Lorie G Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Lorie G Boutique

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

April 5, 2023

This app is so easy to use and fast. When I had questions about a customer order Chette quickly responded and answered all of my questions.

Gifting Brands
United States
About 2 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Gifting Brands

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

April 5, 2023

I had a support chat today with Angelo - he was helpful. One thing Iike about Trendsi is that most of the items for womens retail that I upload are easy because I don't have to write a description BUT the big plus over this to FashionGo is the sizing measurements. I upload more items with Trendsi than I do with FashionGo for this reason. I also love the video's - they're awesome for us small businesswomen.

Warehouse On Grove
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Warehouse On Grove

Thank you for your amazing feedback! We will make sure to pass along the compliments to Angelo and feel free to reach out again should you have any questions/concerns.

April 7, 2023

I chatted with a awesome customer Service rep from Trendsi
Gretle I needed some information and she got right to it. Very great customer service at trendsi

duckstew Fashion Store
United States
About 1 year using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Gretle. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

April 9, 2023

Mary was very helpful in getting my site up and running! She helped walk me through some steps to get me on the right track. Thank you Mary!

Piper Bee Creations LLC
United States
About 1 hour using the app
ShopSocial, Inc. replied April 9, 2023

Hi, Piper Bee Creations LLC

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

April 9, 2023

Loving this app so far. Customer service is very quick to respond. I had a question at 9:30pm (CST) and Mary was very quick to answer and answer my question!

Missing Piece Boutique
United States
About 12 hours using the app
ShopSocial, Inc. replied April 9, 2023

Hi, Missing Piece Boutique

Exceptional customer service is very important to us and we are glad Mary was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

Edited April 10, 2023

Lorie was very helpful in clarifying Trendsi policy. I love the app and the items.Great quality but the return window is really short compare to the online fashion market wish it was for more longer days since it takes people time to decide to stay with an item or not.

Rose Lure Couture
United States
6 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi, Rose Lure Couture

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.