Reviews (1,826)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

May 29, 2026

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oaklane
Brazil
About 1 hour using the app
ShopSocial, Inc. replied June 12, 2026

Hi oaklane,

Thank you so much for the amazing 5-star review! We're thrilled to hear you had such a great experience. Your kind words mean the world to our team and motivate us to keep delivering the best service possible. We truly appreciate your support and can't wait to welcome you back again soon. Thanks for being awesome! 🎉😊

December 3, 2025

On ne peut pas se connecter. On ne peut pas aller dans dropshipping. On ne peut pas ouvrir les questions.

J'ai installé, désintallé, réinstallé et finalement désintallé car vraiment je ne pouvais rien faire.

Algonoova
Canada
19 minutes using the app
September 12, 2024

Thanks for your help, Raymart. The website needs to remind how to proceed the order, I thought it was automatically. But luckily today I have finished the first order under with your help, it's 20 days after my customer has placed order.

Envirosax
United States
24 days using the app
ShopSocial, Inc. replied September 18, 2024

Hi Envirosax,

Here’s a thoughtful response you can use:

Hi [Customer’s Name],

Thank you for your feedback! I’m glad I could assist you in completing your order. I understand how important it is for the process to be clear, and I appreciate your suggestion about adding reminders on the website.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and we want to ensure your experience is as smooth as possible.

Thanks again for your patience, and congratulations on finishing your first order!

Edited September 4, 2026

1-Star Review
Unfortunately, my experience with Trendsi has been extremely disappointing.
I run a boutique, and when you depend on a supplier or dropshipping company, you need consistency, quality, accurate product descriptions, reliable shipping, and support when something goes wrong. In my experience, Trendsi has failed in several of those areas.
The products do not always match what is shown in the photos. In some cases, the quality is lower than expected, the item looks different from the listing, or the clothing arrives without proper labels. This is a serious issue because my customers are purchasing based on the images and descriptions provided by Trendsi, but I am the one who has to deal with the customer when the actual product does not meet those expectations.
Another major problem is the return and claim process. Even when the issue is caused by Trendsi, such as receiving an incorrect item, having a quality problem, or receiving a product that does not match the listing, you may still have to pay the cost of shipping the package back to them. A prepaid return label is not always provided.
What makes this even worse is that you can end up paying shipping costs twice when you file a claim or return an item. You already paid shipping to get the order to the customer, and then if there is a problem, you may also have to pay the return shipping back to Trendsi. In some cases, no prepaid return label is provided, even when the issue is related to the product or fulfillment.
For a small boutique, those extra shipping costs add up very quickly. You are not only dealing with an unhappy customer and a delayed, incorrect, or disappointing order, but you can also lose money twice in shipping just to correct a problem you did not create. That is not a sustainable way to run a business.
Shipping has also been a major problem. I currently have customer orders that have been in transit for approximately one month and still have not been delivered. Instead of receiving a quick and clear resolution, I have had to wait for claims and updates while my customers are left without their orders.
As a business owner, this puts you in a terrible position. Your customer does not see Trendsi. Your customer sees your boutique. You are the one whose reputation is affected, you are the one who has to explain the delays, and you are the one who may end up losing money trying to fix problems you did not create.
I have invested a significant amount of money with this company, so I expected much better quality control, communication, accountability, accurate listings, proper labeling, shipping support, and a fair return process.
A dropshipping supplier is supposed to make running your business easier. It should not create more problems, more expenses, unhappy customers, and additional risk for your reputation.
If you are trying to build a serious boutique and protect your business, I would think very carefully before adding Trendsi as a supplier or dropshipping partner.
If you are trying to protect your profit margins and your reputation, think very carefully before depending on Trendsi as your main supplier or dropshipping partner. When you are paying shipping twice just to resolve problems, plus dealing with inconsistent quality, missing labels, products that do not always match the photos, and long claim processes, the supplier can end up costing your business more than it helps.
If you do not want supplier problems to put your business at financial risk, I would not recommend relying on Trendsi as your main supplier.
Boutique owners should not have to absorb the financial cost, customer complaints, and damage to their reputation because of supplier mistakes. I truly hope Trendsi improves its quality control, shipping process, return policy, customer support, and overall accountability.

Nueva-Moda-Boutique-By-Giselly
United States
About 4 years using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Nueva-Moda-Boutique-By-Giselly

Thank you for your review! We are glad to be able to help, it is our mission to provide you the best service and user experience. Feel free to reach out if you have any questions or feedback.

April 9, 2026

Harold gave me some great service just now answering a question. Thanks Harold!

Lady G Artisan Soap Company
United States
Almost 3 years using the app
ShopSocial, Inc. replied April 13, 2026

Hi Lady G Artisan Soap Company,

Thank you so much for your kind words! I’m glad I could help. If you have any more questions, feel free to reach out anytime 😊

April 6, 2026

Thank you Ria for your help!

ThePopUpCloset
United States
6 days using the app
ShopSocial, Inc. replied April 7, 2026

Hi ThePopUpCloset,

Thanks so much for your kind words! We’re thrilled Ria could help. 🌟 We’d love to make your next experience a 5-star one—let us know how we can make it even better!

April 7, 2026

thank you Anya for your helping

DZ Style Co
United States
13 days using the app
ShopSocial, Inc. replied April 7, 2026

Hi DZ Style Co,

Thanks so much! 🌟 So glad I could help, Anya! Please don't hesitate to reach out if you need more assistance.

April 7, 2026

Very easy to use and import to shopify.

Luxxe Love Legacy
United States
9 months using the app
ShopSocial, Inc. replied April 8, 2026

Hi,

Thank you for your feedback! We're glad to hear that you found it easy to use and import to Shopify. We appreciate your support and are always here if you need any assistance 😊

May 24, 2026

je trouve les vetemnent magnifique merci

Boutique Lisoux
Canada
About 1 hour using the app
Edited March 29, 2026

best response and quick

Stylewear
Canada
6 months using the app
ShopSocial, Inc. replied March 30, 2026

Hi,

Thanks so much for sharing! We’re thrilled to hear Charles could help you set up your shipping profiles. We’ll make sure to pass your kind words along to her!