Reviews (94)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 18% of ratings are 1 stars
February 7, 2024

has so many complicated cool features but missing so many basics such as: does not pull the shipping costs from Shopify while apps with 3x times cheaper easily does this.
has 100500 useless integration but no integration with Shopify shipping, Gateway fees etc.
2. can't even see sales or net profit per brand in the store .
and many others

I told them about shipping pull-up a year ago, nothing!
told them today, they recommend me to upload CSV with shipping prices or count average using CALC ,annually! for 300$ + per months LOOL

we have $4.5 shipping , and 100$ shipping and this app does not differentiate it. so you need to guess your average cost per shipping etc. so

support slow as F, implemented 100x useless features, but still not have all the basics that 30$ p/m app has but they does not. I do not know where they looking. and I can't imaging why this cost a thousands of dollars per year and I still need to use calc to count (2+2)/2 average shipping cost on monthly basis. unbelievable

I am tired to write to their useless support, who not even read your question and need 30-40 min describe simplest thing. they only know how to send links to manual and telling me that they do not have this feature. and added it to the future feature list - but this will NEVER happen. I am the user of this a 1 year +

F.O.X Nails USA
United States
8 months using the app
December 4, 2024

I’ve been using TripleWhale for years across multiple companies, and it’s been a game-changer. The Moby feature makes data analysis accessible to anyone. We often answer questions live in meetings by asking Moby. Beyond the tool itself, the team’s dedication to customer success is awesome.

Naturopathica
United States
7 months using the app
November 3, 2023

There are only a handful of apps that we use and this one is special. Triple Whale allows me to see my spend vs revenue across all marketing platforms from Amazon to Meta to Google and more... its so helpful to understand the business on an hour to hour basis because if ads are not running you will know pretty quickly that there is an issue and a quick check of the app every few hours keeps me in the loop. Other apps we recommends are Finaloop ( replaces accountant fees completely) and pretty Damn Quick (checkout) and our favorite is LABL (shipping insurance) but they give you a % of revenue) which is MUCH better than Route in every way. I hope this helps whoever is reading it and feel free to DM us on @castleflexx socials to say hello and ask for advice anytime! Dan Castle | CastleFlexx.com

Castle Flexx
United States
Over 1 year using the app
January 4, 2024

Not compatible with Shopify Product Bundle App. Having big issues. All my bundles disappeared.

CLEANOFANT
Germany
15 days using the app
May 28, 2024

Whether it’s sudden traffic spikes, conversion drops, or mysterious abandoned carts, the app surfaces these insights. You’ll feel like Captain Ahab chasing the white whale of optimization.

Pixel Porch
United States
3 days using the app
November 11, 2024

Triple Whale was an easy choice for us—the high ratings and recommendations online made it stand out. As a small business, we're constantly looking for tools to simplify our data and help us grow, this tool has delivered beyond expectations. Highly recommend it to any business looking for real insights.

The Confetti Farm
Canada
3 minutes using the app
February 7, 2025

Crazy expensive for software that breaks every week. Tracking tool is good, everything else sucks
+ they bump the price frequently

AIRLOCK™
United States
Over 1 year using the app
December 27, 2023

Total Impact Attribution has completely changed our business. Great work by the developers. The dashboard, which we can use to check our profits, is also very accurate.

The Couple Challenge Book
Germany
11 months using the app
November 28, 2023

great app, 0 support

Serene Plunge
United States
19 days using the app
August 7, 2026

ELERA
Israel
3 days using the app