Reviews (921)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.
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The Ai chat was helpful but Grace entered the chat and helped me with exactly what i needed. She saved me so much time, trying to figure out how to set up properly and guided me through the process seamlessly. Amazing Job!!!
Hello KiddoCom store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Grace
True Profit
Vani was really professional and helped me out with the problems I was facing!
Hello Qexell ltd Store admin,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.
We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates.
You can learn more about how to set it up here:
https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees
Best regards,
Vani
TrueProfit Support Team
Great App. Good customer support. Vani was a lot of help with my support request.
Hello Military Overstock store admin,
Thank you so much for your rating! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
Received helpful advice from Durra on tax set-up within TP. The app is proving very helpful to my business.
Hello Niblick Manor store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Durra
TrueProfit Support Team
Eine sehr gute App um seinen ganzen Kosten Überblick zu haben. Auch der Superteam ist super superschnell und auch sehr sehr freundlich und das auch um die Uhrzeit. Der liebe Gabriel hat mir um 20:30 zurückgeschrieben und sofort geholfen. Besser geht's gar nicht. Vielen Dank. Ich kann nur jeden empfehlen
Hello G&C GbR store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Gabriel
TrueProfit Support Team
Very quick customer service, ready to help you with any request.
I needed a profit tracking app and this one has everything I need.
Hello muuv Store admin,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.
We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates.
You can learn more about how to set it up here:
https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees
Best regards,
Vani
TrueProfit Support Team
Vani did a great job today showing me how to use the entire app. Awesome work! TrueProfit App shows me everything I need to know so I'm not stressing out. It's an All-In-One App that everyone should get!
Hello Snagza store admin,
Thank you so much for your rating! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
So far the app has been great, and Vani has been a wonderful support in making sure everything is set up correctly for me. I’ve never been so excited by numbers!
Hello BAD BATCH Store admin,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.
We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates.
You can learn more about how to set it up here:
https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees
Best regards,
Vani
TrueProfit Support Team
Great app. I love that they directly integrate supplier APIs.
Hello Slimove store admin,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.
We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity.
You can learn more about how it works here:
helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
Best regards,
Vani
TrueProfit Support Team
Customer support Grace is great! Helpful and replies fast!
Hello Fountain store admin,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.
We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity.
You can learn more about how it works here:
helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
Best regards,
Grace
TrueProfit Support Team
