Reviews (921)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.
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I had a few queries, and Vani assisted me quickly and with great detail. The app is very simple to use and extremely useful.
Hello During Days store admin,
Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit!
I also wanted to introduce a powerful new feature you might find helpful:
You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview
Best regards,
Vani
TrueProfit Support Team
Vani offered a great support! And TrueProfit is a great app! I've been using it in five different stores.
Hello NIKIN CH store admin,
Thank you so much for your kind words! We're delighted to hear about your positive experience with our app.
We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report
Best regards,
Vani
TrueProfit Support Team
I’m very satisfied with the support I received from Durra. The service was professional, helpful, and exceeded my expectations
Hi Artdesigna team,
Thanks again for your kind words. I’m really glad to hear you’re having a good experience with TrueProfit.
I also wanted to share a feature you might find useful: Shipping Cost by Quantity. With this, you can set shipping costs to scale with the number of items in an order. It’s a simple way to keep your cost tracking more accurate and make sure your profit insights stay reliable.
Here’s a quick guide if you’d like to check it out:
https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
Best regards,
Durra
TrueProfit Support Team
Great app, Grace is very helpful and nice. Amazing support!
Hello Sunniva store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Grace
TrueProfit Support Team
very quick service, amazing. Thanks guys for resolving my issue quickly!
Hi Waternex Australia admin,
Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit.
I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance.
Here’s a quick guide if you’d like to check it out:
https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform
Best regards,
Harper
TrueProfit Support Team
i wish i knew about this app sooner! its saved me so much money by not going to the accountants, also the support from Lana has been amazing and shes been great help and super patient helping me set things up! this is a must have app for everyone whos doing Ecom
Hi Brilliant Aussies Admin,
Thank you again for your kind words — I’m really glad to hear that you're having a great experience with TrueProfit!
I also wanted to share a new feature that could help you track your profit even more accurately:
You can now set up shipping costs based on product quantity. This is especially useful if your shipping fees increase with the number of items in an order, allowing for more precise cost calculations and better profit insights.
Here’s a quick guide to help you set it up:
https://helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
If you have any questions or need assistance, feel free to reach out — I’m happy to help!
Best regards,
Lana
TrueProfit Support Team
Amazing app for tracking, Durra is so helpful and answered all my questions very quickly.
Hi Cap On admin,
Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit.
I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance.
Here’s a quick guide if you’d like to check it out:
https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform
Best regards,
Durra
TrueProfit Support Team
Vani was very helpful in helping us onboard. Very good app.
Hi HammerHead™ admin,
Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit.
I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance.
Here’s a quick guide if you’d like to check it out:
https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform
Best regards,
Vani
TrueProfit Support Team
Vani was beneficial in helping us figuring out how to use the platform
Hello Jewelryshopping.com store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
Grace did a fantastic job at helping me troubleshoot some errors & setting up multiple stores into one dashboard
Hello Solar Solutions store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Grace
TrueProfit Support Team
