Reviews (921)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.
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Vani was great with supporting my issue. She answered all my questions and addressed all my concerns. Very happy with the service.
Hello Chewlax store admin,
Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit.
We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures.
If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at support@trueprofit.io. We’re happy to help.
Warm regards,
Vani
TrueProfit Support Team
Great app to track profit and costs, Vani was a great help with using the app and plan upgrades and the team are always online to help!
Hello outwandr store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Vani
TrueProfit Support Team
We've been using this app for years now, and we use it every day. Highly recommended!
Hello OrthoFlexx.de store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Vani
TrueProfit Support Team
Great support, Vani was great at hearing my concerns and addressing them
Hello NURSE BABE store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Vani
TrueProfit Support Team
Vani was incredibly helpful during the initial setup process. She guided me through each step with patience and clear instructions, making everything easy to understand. Their professionalism, responsiveness, and attention to detail gave me confidence from the start. I truly appreciate their support in getting everything up and running smoothly
Hello www.oliveroutlet.com store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Vani
TrueProfit Support Team
Great support from Vani and the app is really user friendly. Clear data and also ways to add multiple shipping profiles. The support really helped me to setup the COGS and clear all the doubts i had. highly recommend it.
Hello Nomend store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Was having trouble manually adjusting the COGs data but Grace was extremely helpful (and patient) assisting me!
Hello Apex store admin,
Thank you so much for your kind words! We're thrilled to hear about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
If you have any questions, feel free to reach out via live chat or email us at support@trueprofit.io.
Best regards,
Grace
TrueProfit Support Team
Such a great application. So well designed and eliminates user error. My customer service rep Vani was so helpful and friendly, got my data set up in a few minutes.
Hello Calm K9 store admin,
Thank you so much for your kind words! We're delighted to hear about your positive experience with our app.
We’d also like to share a powerful feature you might find useful: Customer Lifetime Value (CLV). This helps you understand the long-term value each customer brings to your store, so you can make smarter decisions when it comes to marketing strategies, retention efforts, and overall growth planning.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330264-customer-lifetime-value-report
Best regards,
Vani
TrueProfit Support Team
I had an issue with one of settings and Durra was on hand to promptly help me resolve the issue. Great customer service!
Hello Matter store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Durra
True Profit
Durra was really helpful. I had some messy data issues and she helped me fix everything quickly and smoothly
Hello Mireva store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Durra
True Profit
