Reviews (921)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.
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Great app for seeing real numbers. Support is awesome. Van was great in helping out and offered to have a call with any inquiries!
Hello Superboba store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Vani was extremely helpful and polite. Great support experience overall!
Hello Kliyra™ store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Vani
TrueProfit Support Team
Customer support person (Shiro) came on quite quickly, was very patient and very helpful. Shiro was great.
Hello Superb Spine store admin,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.
We’d also like to let you know about our Quantity Based COGS Tracking feature, designed to give you more accurate profit calculations by allowing you to assign different COGS values based on product quantity tiers. This is especially useful for merchants with volume discounts or varying supplier costs.
If you have any questions or need help getting started, feel free to reach out via live chat or email us at support@trueprofit.io.
Best regards,
Shiro
TrueProfit Team
Vani was very helpful with helping me for my issues and very good customer care, will reccomend !! the trueprofit features are good and flexible for all sorts of businesses and easy to use as well
Hello AstridOrganics store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Amazing customer service! The app is working very good & fast.
Hello Ouvene store admin,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.
We also wanted to share a feature you might find helpful: Shipping Cost by Quantity Based. This lets you set different shipping costs based on the number of items in an order, giving you more accurate profit calculations, especially if your shipping fees scale with quantity.
You can learn more about how it works here:
helpdesk.trueprofit.io/en/articles/11325209-set-up-quantity-based-and-weight-based-shipping-costs
Best regards,
Lana
TrueProfit Support Team
Best profit app ever! They have a 24/7 support team that can fix and assist you with literally everything. Very easy to use app and organized and have so many features. Would definitely recommend it to anyone out there looking for a great profit app. This is the best I ever found after trying a couple.
Hello Shogue store admin,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.
We’d also like to let you know about our Quantity Based COGS Tracking feature, designed to give you more accurate profit calculations by allowing you to assign different COGS values based on product quantity tiers. This is especially useful for merchants with volume discounts or varying supplier costs.
If you have any questions or need help getting started, feel free to reach out via live chat or email us at support@trueprofit.io.
Best regards,
Lewis
TrueProfit Team
Awesome experience with Van! Great support and the app is easy to use.
Hello Lumina store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://helpdesk.trueprofit.io/en/articles/11330282-marketing-attribution-overview
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Spoke with Grace, she was super helpful! Love that that support team here will actually get on a call, and walk you through anything on the app.
Hello West Major store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Grace
True Profit
Best app for Calculating True profits. Ive tried Many others. None seem to work right or calculate correctly. The Help is second to none aswell.
Hello Perfect Produce store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Very good experience with the customer support service & shoutout to Grace for support me! One of the greatest tracking apps out there as well!
Hello Solenna store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Grace
TrueProfit Support Team
