Reviews (917)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

June 18, 2025

Thank you so much for your incredible support! Your team helped me quickly resolve an issue, and I truly appreciate the time and effort you put into assisting me.

TrueProfit has been a game-changer for my business—helping me track real-time profits, understand my actual costs, and make more informed decisions. The clarity it provides in expense breakdowns and analytics is exactly what I needed.

If my experience can help others, I’d be happy to leave a review and share how valuable your app and support have been.

Thanks again!

Fortis
Serbia
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied June 20, 2025

Hello Fortis store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

June 16, 2025

good support

HairyCrown
Netherlands
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied August 11, 2026

Hello BEN 🇳🇱 store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Upload File to Custom Cost with AI Assistant. This allows you to automatically extract cost details from uploaded invoices and add them to your Fixed Costs, which saves time and reduces manual entry errors.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/13904711-extract-bill-with-ai-automate-your-custom-costs

Best regards,
Harper
TrueProfit Support Team

June 6, 2025

Great and quick support, very helpful!

Pure North
Sweden
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied June 7, 2025

Hello Pure North store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

June 4, 2025

AMazing support

Ormus Gold
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied January 6, 2026

Hello Ormus Gold store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Gabriel
TrueProfit team

May 15, 2025

amazing online live support system!

Pure Tallow
United States
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 18, 2025

Hello Pure Tallow store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Lana
True Profit

May 15, 2025

Literally only in the process of setting up and testing right now so this is a review of the support received only, not the product itself.

Vani has been super helpful and provided quick answers whenever I had a query. Many thanks :)

Now let's see how good the app is...

THEIR NIBS
United Kingdom
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 18, 2025

Hello THEIR NIBS store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 8, 2025

Awesome support provided.

Esteem Apparel
Canada
About 17 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 9, 2025

HelloEsteem Apparel store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 5, 2025

Support is awesome. Grace was the best!

Steady Step Insoles
United States
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2025

Hello Steady Step Insoles store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

May 4, 2025

Works great! Allows me to se a snapshot of my business in seconds.

Awesome Tumblers
United States
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2025

Hello Awesome Tumblers store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

April 29, 2025

Good support

workweargurus.com
United Kingdom
11 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 1, 2025

Hello workweargurus.com store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit