Reviews (917)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

February 6, 2024

Great app that gives you an good overview about your earnings and costs. I had some questions and the support is also great - helped me immediately. I can only recommend to use this app to keep track of your earnings and expenses.

VinTonic Wein & Tonic
Austria
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 7, 2024

Hello VinTonic Wein & Tonic store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

January 29, 2024

TrueProfit is a very good app to have an overview of your business, every owner store should have it.. It's easy to manage.
I had the pleasure to be assist by Vani when I got a problem, she was very helpul, understood my problem and resolved quickly and wisely. She is an excellent assistant, I recomment.
Thank you again.

CUISAMIX EN
France
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 30, 2024

Hello CUISAMIX EN store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 26, 2024

La persona que me guio en la app fue muy util

WIOHAIR
Spain
24 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 27, 2024

Hello WIOHAIR store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

January 26, 2024

The app is essential for every company to track profit and monitor the numbers.

SBD Schweiz
Switzerland
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 22, 2024

Hello
SBD Schweiz store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

January 22, 2024

très bonne application avec un SAV très réactif je valide.

Shop
France
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 23, 2024

Hello Shop store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

January 11, 2024

Vani did a great job in helping me out. The support team is really fast and good.

Lifters Wear
Germany
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 12, 2024

Hello Lifters Wear store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

December 4, 2023

I had an issue with the costs of the Payment Gateways and Harper helped me with a new setup. Now everything is much more accurate and clear. Thank you very much!!!

Sarfiatti - Italian Lamps
Romania
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 6, 2023

Hello Sarfiatti - Italian Lamps store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 14, 2023

best app ever! i was looking for something like this for such a long time, it really saved my store. Also, thanks Harper for your time on the meeting! You were very kind and explained all with a lot of details, now all my configurations worked incredible!

De Arco Accesorios
Chile
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 15, 2023

Hello De Arco Accesorios store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

November 7, 2023

Good support. Just were in a call with Harper from the cs and she helped ur very precisely understand the app perfectly and our specific concerns. The app makes life easier.

Norelie
Finland
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 8, 2023

Hello Norelie store admin,
Here is Harper from True Profit team. Thank you for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

July 18, 2023

Gute App - Lädt nur manchmal etwas langsam.
Auch sehr netter Support, hat mir sofort geholfen und alles funktioniert

SOLID RINGS
Germany
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 19, 2023

Hi SOLID RINGS store admin,
Here is Windy from the TrueProfit team.

We want to express our deep gratitude for choosing our app and taking the time to share your experience with us. Your feedback holds immense value for our team, and we sincerely cherish your continued support.

Our app goes beyond providing real-time net profit insights, it also offers the ability to track Revenue (UTM) and ROAS for each advertising platform. This empowers you to analyze the return on investment for every unit of advertising cost, allowing you to devise an effective marketing strategy tailored to each advertising channel.

Once again, we are genuinely touched by your kind words and ongoing support. Your satisfaction remains our top priority, and we are committed to continuously improving our app's features and functionality to meet and exceed your expectations. We look forward to serving you even better in the future. Thank you for being a part of our journey!

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Windy
TrueProfit team