Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

Edited September 14, 2024

Vani was very helpfull. They have a great customer service, very very quick response and easy solutions.
Also app works perfect

STRMS
United Arab Emirates
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 3, 2024

Hello STRMS store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. It is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

July 22, 2024

Grace hat super Arbeit geleistet und uns bei jedem Problem weitergeholfen! Vielen Dank für die schnelle Unterstützung.

FireShield
Germany
26 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 23, 2024

Hello FireShield admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

July 12, 2024

Sehr guter und schneller support.
Die App sieht auch klasse aus und ist wirklich hilfreich.
Kann ich wirklich nur empfehlen, vielen Dank an das Team und vor allem Vani.

venus
Germany
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied July 13, 2024

Hello venus Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 9, 2024

Amazing support. They help me so much and the app is working great. Highly recommended

Vevazen
Italy
11 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 10, 2024

Hello Vevazen Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

May 8, 2024

Super expérience avec cette application vraiment pratique à utiliser ! Merci tout particulièrement à Vani pour son aide précieuse et son soutien, elle m'a guidée pas à pas au début, et a passé beaucoup de temps avec moi, patiente et dévouée, vraiment bravo !

Maison najen nature
Tunisia
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 9, 2024

Hello Maison najen nature store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 27, 2024

Der beste Support den ich jemals bekommen habe (Vani)

memorysnap
Austria
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 3, 2024

Hello memorysnap store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 24, 2024

Ottima app, assistenza clienti super utile. Una macchina sforna numeri

STMN Fitness
Italy
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 25, 2024

Hello STMN Fitness store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible only to users of the Enterprise plan. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

April 11, 2024

Great support from Vani from the customer service! really helped me a lot with sowing the tool

Eleganza.nl
Netherlands
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied April 12, 2024

Hello Eleganza.nl store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 4, 2024

toller und schneller kundensupport!

talking hands flipbooks
Germany
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 5, 2024

Hello talking hands flipbooks store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

February 19, 2024

I had some trouble creating an account and it couldn't be linked to my phone. Then Harper quickly resolved it for me

ThePurcStore
Netherlands
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 21, 2024

Hello ThePurcStore store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit