Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

April 27, 2025

I've been a user of True Profit for years now across multiple stores. Great mobile application for when I'm on the go and need to check in on profitability/performance. Feature rich with integrations with all my advertising channels. The support is helpful and fast as well. Will continue to be a happy customer

AlphaLifeHacks
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 1, 2025

Hello AlphaLifeHacks store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

January 30, 2026

bombe

mysolv
Switzerland
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied January 31, 2026

Hello mysolv store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
TrueProfit team

November 16, 2025

super SAV

Julie Cosmetique
France
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied December 20, 2025

Hello Julie Cosmetique store admin,

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.

We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates.

You can learn more about how to set it up here:
https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees

Best regards,
Lewis
TrueProfit Support Team

August 26, 2025

Très bon service client. Durra a résolu mon problème rapidement et se sont montrés compréhensifs. Je recommande True profit, je l'utilise depuis plus d'un an sur mes boutiques eCommerce. Merci

OHMYSWISS
Switzerland
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied October 4, 2025

Hi OHMYSWISS admin,

Thank you again for your kind words — I’m really glad to hear you’re having a great experience with TrueProfit.

I also wanted to share a feature you might find useful: you can now connect your Eprolo dropshipping account with TrueProfit. This integration allows you to automatically sync your product costs (COGS) and shipping costs per order, making it easier to track your true profits accurately and optimize your business performance.

Here’s a quick guide if you’d like to check it out:
https://helpdesk.trueprofit.io/en/articles/11640102-connect-with-eprolo-dropshipping-platform

Best regards,
Durra
TrueProfit Support Team

October 12, 2026

Grace did a good job with helping me solve an issue quickly

Hale Vitality
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied October 12, 2026

Hello Hale Vitality store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Grace
TrueProfit team

July 7, 2026

Tenia un problema y gracias a Vani ya tengo todo solucionado 10 / 10 la verdad, muchas gracias

Blanca Soler
Spain
17 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 23, 2026

Hello Blanca Soler store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team

February 15, 2022

Easy to use, control all of your financial metrics, give you real-time report about your eCom business.

Jesuspirit
Vietnam
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 15, 2022

Hello Jesuspirit,

This is Harper from TrueProfit Team.

First of all, thank you for the love with True Profit.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

April 28, 2021

Great app! The support team is always willing to help, I like that the included the cost in snapchat and bing ads that I plan to use in a future

BUENPIE
Mexico
6 months using the app
January 20, 2021

Really enjoy using the app! It lets me see my profit, sales, roas in seconds. There is also an app for my mobile when on the go. Definitely recommend it futher!

Wrapango
Bulgaria
16 days using the app
February 6, 2023

Ich hatte ein paar Probleme, doch der support konnte alle meine Fragen Beantworten :) ich bin sehr zufrieden.

KawaBeauty
Germany
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied February 6, 2023

Hallo KawaBeauty Store Administrator,
Hier ist Windy vom TrueProfit-Team.

Zunächst einmal danke ich Ihnen aufrichtig, dass Sie eine Bewertung hinterlassen haben.

Wir freuen uns über Ihr Feedback und Ihre Kommentare zu Ihrer Erfahrung mit unserer App und lieben unsere Unterstützung.

Um Ihre Erfahrung zu verbessern, werden wir außerdem unsere Dienste für geschätzte TrueProft-Benutzer wie Sie weiter verbessern. Vielen Dank für die liebevollen Worte, die Sie geteilt haben, und dafür, dass Sie der beste Teil der TrueProfit-App sind.

Außerdem empfehle ich Ihnen dringend, in unserem Blog nach den neuesten Nachrichten zu suchen, nicht nur zu TrueProfit, sondern auch zu anderen unserer OneCommerce-Anwendungen - einer führenden E-Commerce-Lösungsplattform, mehr als das unter https://onecommerce.io/blog/

Wenn Sie weitere Fragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an support@trueprofit.io

Mit freundlichen Grüßen,
Windy
TrueProfit von OneCommerce