Reviews (921)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

August 29, 2024

I'm glad I found this app. Support is awesome, they screen shared with me, and made sure I was setup correctly.

RenegadeShirts.io
Canada
About 5 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 30, 2024

Hello RenegadeShirts.io admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

August 29, 2024

Vani, Went above and beyond, helping me in all ways. she was very patient and kind. She knows how to do her job very proficiently. very impressed.

Ellyno
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 30, 2024

Hello Ellyno store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

Edited June 22, 2025

Does exactly what you want, this is the best app I've used for viewing my store metrics. A must if you want accurate data of your profits so you know if you can scale your ad campaigns.

Acid Eclipse
United Kingdom
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 29, 2024

Hello Acid Eclipse store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

August 7, 2024

Grace made sure I had my COGS set up correctly and even showed me some cool features. I like trueprofit so far it makes knowing my daily profit easy to measure.

Felora
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied August 10, 2024

Hello Felora Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

June 2, 2024

I was a bit hesitant about the app, but it was SO good. I had a minor confusion (I´m not the best with numbers) I asked their support. I did not have to go through some dump chat bot, I got right to a nice assistant who set up a meeting with me on google meet. She gave me a quick tour of all the functions and how to use the app! Truely amazing!

VULXIES
Denmark
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied June 3, 2024

Hello VULXIES store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

May 24, 2024

Never used a profit app until now, so helpful for the business and very glad we started using it. Support is amazing too. Highly recommend

Duares
Australia
22 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 25, 2024

Hello Duares store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

May 21, 2024

Grace from help desk was an absolute great help answering a question we had about shipping and how it gets included into our net profit! Thank you TrueProfit & Grace!

Berlade
United States
23 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 23, 2024

Hello Berlade store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit

May 14, 2024

Very nice help, they respond super fast. The support jumped in a google call with me to help me setup the mobile app.

Alega Fashion
Netherlands
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 15, 2024

Hello Alega Fashion store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

March 22, 2024

Support team member Harper did a great job and the app works great

Venom Phero Perfume
Australia
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 25, 2024

Hello Venom Phero Perfume store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

January 30, 2024

Very helpful and useful when it comes to knowing your numbers. The support team is also very helpful and proactive

The Uncommon Ones
United States
13 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 2, 2024

Hello The Uncommon Ones store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit