Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

June 30, 2026

Der Support ist großartig. Van hat uns sofort innerhalb weniger Minuten über Google Meets weitergeholfen und eine tolle Lösung angeboten. Das Plugin nutzen wir sehr gerne!

OMGN Gaming
Germany
Almost 4 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 30, 2026

Hello OMGN Gaming store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team

May 16, 2026

Durra helped me out very well and everything works as it should now.

Thank you Durra!

Elvya Shop
United Kingdom
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 16, 2026

Hello Elvya Shop store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Durra
TrueProfit Support Team

May 14, 2026

App indispensable si quieres tomar tu negocio enserio y conocer realmente tus números

GAMAN SHOES
Mexico
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 15, 2026

Hello GAMAN SHOES store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

May 13, 2026

Top level customer from Grace (Phuong), she was able to solve my problem very quickly. Very satisfied

NuriBloom
United States
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied July 6, 2026

Hello NuriBloom store admin,
We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Grace
TrueProfit Support Team

June 17, 2026

Just downloaded and setting up. Grace was very helpful in answering my questions. Fast responses too. Seems to be a solid app so far. Lots of good info I'm learning.

Marigold Shadows
United States
About 22 hours using the app
TrueProfit Real-time Profit & LTV tracking replied June 18, 2026

Hello Marigold Shadows store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

May 12, 2026

Graces help was great :) thank you for the prompt action and reply team!

Lumero
New Zealand
10 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 15, 2026

Hello Lumero store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

May 10, 2026

Grace was super helpful and was able to answer all of my questions!

Benchmark Pool Supply
United States
About 13 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 15, 2026

Hello Benchmark Pool Supply store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

June 22, 2026

Harper fue muy amable y resolutiva, me dió muy buena atención y ayuda. La aplicación me ayuda increíblemente a ver cual es mi real margen de beneficio.

Clara Serra
Spain
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied July 14, 2026

Hello Clara Serra store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Harper
The TrueProfit team

September 4, 2026

Excellent customer support!

Lagenio
Norway
9 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 4, 2026

Hello Lagenio store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Upload File to Custom Cost with AI Assistant. This allows you to automatically extract cost details from uploaded invoices and add them to your Fixed Costs, which saves time and reduces manual entry errors.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/13904711-extract-bill-with-ai-automate-your-custom-costs

Best regards,
Vani
TrueProfit Support Team

May 7, 2026

good app for check net profit my business, i love a real time and support Uyen !

Vigoro Care
United States
30 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied September 3, 2026

Hello Vigoro store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Custom metric feature, which allows you to create your own metrics based on our built-in metrics in-app. This feature is available for all users, and you can learn more about it here: https://helpdesk.trueprofit.io/en/articles/12856190-set-up-custom-metrics

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
TrueProfit team