Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit by combining product costs, fees, ad spend, shipping, and refunds in one real-time view. They value per-order and per-product P&L, strong ad and payment integrations, and flexible COGS and shipping rules for complex setups. Many call it a must-have that replaces spreadsheets, improves decisions, and praise the fast, hands-on support with calls and screen-share help.

May 21, 2026

Very good support from Vani - Solved my issue fast!

Diana & Co
Denmark
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 22, 2026

Hello Diana & Co store admin,

Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit!

I also wanted to introduce a powerful new feature you might find helpful:
You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview

Best regards,
Vani
TrueProfit Support Team

May 21, 2026

Aplicación esencial para mi negocio, gran atención al cliente de igual forma, la recomiendo ampliamente si quieres realmente conocer tus números.

LEATHER SUPPLY
Mexico
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 24, 2026

Hello LEATHER SUPPLY store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

July 5, 2026

The support team is always responsive, and I really like this app — it's a genuine time saver! Thanks to Durra for the help.

LAYADERM
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied July 6, 2026

Hello LAYADERM store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
The TrueProfit team

June 25, 2026

They are very helpful

Gavanci
United States
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied June 26, 2026

Hello Gavanci store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

June 24, 2026

Trân tuyệt vời

RebelRust
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied July 14, 2026

Hello RebelRust store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Durra
TrueProfit Support Team

July 2, 2026

Customer support sehr hilfreich, Vani konnte mir bei meinen fragen schnell und konkret helfen.

Virest
Germany
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 2, 2026

Hello Virest store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team

July 1, 2026

OK, merci beaucoup, Grace !
Très compétente ! Elle a réglé tous mes problèmes pendant un appel. C'était au top. Je la remercie pour ça.

Saebom
France
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 9, 2026

Hello Saebom store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Grace
TrueProfit Support Team

May 16, 2026

Durra helped me out very well and everything works as it should now.

Thank you Durra!

Elvya Shop
United Kingdom
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 16, 2026

Hello Elvya Shop store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Durra
TrueProfit Support Team

June 30, 2026

Der Support ist großartig. Van hat uns sofort innerhalb weniger Minuten über Google Meets weitergeholfen und eine tolle Lösung angeboten. Das Plugin nutzen wir sehr gerne!

OMGN Gaming
Germany
Almost 4 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 30, 2026

Hello OMGN Gaming store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team

May 14, 2026

App indispensable si quieres tomar tu negocio enserio y conocer realmente tus números

GAMAN SHOES
Mexico
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 15, 2026

Hello GAMAN SHOES store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team