Reviews (918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit by combining product costs, fees, ad spend, shipping, and refunds in one real-time view. They value per-order and per-product P&L, strong ad and payment integrations, and flexible COGS and shipping rules for complex setups. Many call it a must-have that replaces spreadsheets, improves decisions, and praise the fast, hands-on support with calls and screen-share help.
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Quiero agradecer especialmente a **Vani** por la excelente atención y el apoyo que me brindó. Fue muy amable, paciente y resolvió todas mis dudas de forma rápida y profesional. Gracias a su ayuda pude configurar todo sin problemas. Sin duda, recomiendo TrueProfit por su excelente servicio al cliente. ¡Muchas gracias, Vani!
Hello Lux Mari store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
Really good app, only used it for 1-2 days but it seems very accurate and the customer support is amazing. They were very patient, walked me through everything and showed me how to implement things in order to get accurate COGs and shipping fees. It does seem a little bit confusing at first but it gets easy with time and customer support can guide and help you. Highly recommend. Vani was the customer service rep who helped me and he is top class. Informative and patient guy to say I made many stupid errors haha
Hello ARMPLIFY store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Thanks for everything! Durra did everything to help me!
Hello MyLashique store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.
If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.
Best regards,
Durra
TrueProfit team
tks Vani support me!! very happy
Hello Verlion Mods store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
I've been using TrueProfit for a while now, and it has made tracking my store's profitability much easier. The dashboard is intuitive, and I appreciate how it automatically calculates key metrics like net profit, ad costs, shipping expenses, and other business expenses in one place.
What stands out most is the responsive support team. Whenever I encountered an issue or had questions about my data, the team was quick to investigate and provide clear explanations. Their willingness to listen to feedback and continuously improve the app gives me confidence in using it for my business.
Overall, TrueProfit is a valuable tool for eCommerce store owners who want better visibility into their financial performance and make data-driven decisions.
Hello AlureSmile store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
Vani ist ein Guter Supporter hat mir sehr weitergeholfen
Hello Tonerfreunde24 store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
App is good, thanks to grace!
Hello xans.usa store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.
If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.
Best regards,
Vani
The TrueProfit team
Muy buen servicio de app y el servicio que me ha dado Vicky. 10/10
Hello Nalua Skincare store admin,
We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.
By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Vicky
TrueProfit Support Team
The App is great and support is fast responding, specially thanks to VANI who helped me fix some bugs
Hello Costenia store admin,
Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit!
I also wanted to introduce a powerful new feature you might find helpful:
You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview
Best regards,
Vani
TrueProfit Support Team
This app does what i was looking for - pulls COGS from Shopify, Shipping cost PER ORDER from ShipBob, and then all your typical ad spend channels into one place to tell you what your unit economics on a per order basis - EXACTLY - are. Pick, Pack, Ship, COGS, SHopify transaction costs, etc.
You cannot run your business without know this. Its the most important thing.
Durra helped me with some setup issues and I am all good.
If you are running a Shopify store and you think you know your numbers, you need to something like this to know exactly what's going on.
Hello Floky US store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Durra
True Profit
