Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit by combining product costs, fees, ad spend, shipping, and refunds in one real-time view. They value per-order and per-product P&L, strong ad and payment integrations, and flexible COGS and shipping rules for complex setups. Many call it a must-have that replaces spreadsheets, improves decisions, and praise the fast, hands-on support with calls and screen-share help.

October 10, 2024

Celestine
Canada
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied October 14, 2024

Hello,Celestine store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Harper
True Profit

September 18, 2024

Unknown Ink Supplies
France
2 months using the app
August 22, 2024

Tempo Tea Bar
United Kingdom
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 3, 2024

Hello Tempo Tea Bar store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

August 16, 2024

Cole & Mason US
United States
About 20 hours using the app
TrueProfit Real-time Profit & LTV tracking replied August 19, 2024

Hello Cole & Mason US store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 23, 2024

Raw Spiritual
United Arab Emirates
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 6, 2024

Hello Raw Spiritual store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

March 1, 2024

AIVI Cosmetics
Romania
Over 1 year using the app
January 18, 2024

HAIRSOFLY SHOP
United States
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 20, 2024

Hello HAIRSOFLY SHOP store admin,

Thanks for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 25, 2025

Floraviva
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied July 29, 2025

Hello Floraviva store admin,

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.

We’d also like to let you know about our Quantity Based COGS Tracking feature, designed to give you more accurate profit calculations by allowing you to assign different COGS values based on product quantity tiers. This is especially useful for merchants with volume discounts or varying supplier costs.

If you have any questions or need help getting started, feel free to reach out via live chat or email us at support@trueprofit.io.

Best regards,
Vani
TrueProfit Team

June 2, 2025

The Films Point
United States
26 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 9, 2025

Hello The Films Point store admin,

Here is Harper from True Profit team. I believe there may have been a misunderstanding and want to clarify things as quickly as possible.

We've already reached out to you personally via email regarding your refund request and are currently waiting for your response. Our team is here to help and is committed to resolving this promptly and fairly.

Best regards,
Harper
TP: True Profit Analytics

October 1, 2026

Dr. Melaxin Deutschland
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied October 2, 2026

Hello Dr. Melaxin Deutschland store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Grace
TrueProfit team