Reviews (919)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

June 15, 2026

Ephra
France
12 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 15, 2026

Hi Ephra store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

We'd also like to introduce our Bundle Cost feature, which helps you accurately track COGS for bundled products. By assigning costs to individual components within a bundle, TrueProfit can calculate your costs and profits more accurately, giving you clearer insights into your store's performance.

Learn more about how to set up Bundle Costs here:
https://helpdesk.trueprofit.io/en/articles/12381267-set-up-cost-of-good-sold-and-bundle-costs-version-3-newest

Best regards,
Vani
TrueProfit Support Team

April 30, 2026

Little Teekies
Australia
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 9, 2026

Hello Little Teekies store admin,

We appreciate you taking the time to share your feedback with us. It's great to hear that TrueProfit has been supporting your business and helping you stay on top of your store performance.

Since you're using TrueProfit, we'd also like to highlight our Manage All Stores in One Dashboard feature. If you operate multiple stores, this feature allows you to view and compare performance across all stores from a single place, helping you save time and make data-driven decisions more efficiently.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11329822-add-a-store-to-your-trueprofit-account

Best regards,
Vani
TrueProfit Support Team

April 13, 2026

Couture Collective
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 14, 2026

Hello Couture Collective store admin,

Thank you for your rating.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Grace
TrueProfit Support Team

May 25, 2026

Italian Scent
Germany
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied July 14, 2026

Hello Italian Scent store admin,

Thank you so much for your rating! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vicky
TrueProfit Support Team

March 30, 2026

Buy Ekoh
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 3, 2026

Hello Buy Ekoh store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vicky
True Profit

March 30, 2026

Biorelia
United States
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 9, 2026

Hello Biorelia store admin,

Thank you for your review and for being a valued TrueProfit user. We're delighted to hear that the app is helping you better understand and manage your business performance.

We'd also like to highlight our Product Analytics feature. It provides deeper insights into your products' performance, allowing you to identify top-selling items, track profitability at the product level, and make more informed inventory and marketing decisions.

You can learn more about it here:
https://helpdesk.trueprofit.io/en/collections/12831818-product-analytics

Best regards,
Durra
TrueProfit Support Team

March 14, 2026

Vibe Central
United Kingdom
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 26, 2026

Hello Vibe Central store admin,

Thank you so much for your rating! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

February 11, 2026

Somnea
United States
9 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 15, 2026

Hello Somnea store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Shiro
TrueProfit Support Team

January 13, 2026

ClearDose
United States
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied January 14, 2026

Hello ClearDose store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
TrueProfit team

April 25, 2026

SC
Spain
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied June 9, 2026

Hello SC Store Admin,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with TrueProfit.

We'd also like to introduce TrueProfit MCP, which allows you to connect TrueProfit with ChatGPT, Claude, and OpenClaw (Clawdbot). With MCP, you can access and analyze your store data through natural conversations with your favorite AI assistant, helping you get insights faster and make better business decisions.

If you have any questions, please feel free to contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
TrueProfit Support Team