Reviews (919)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

September 15, 2026

Calysé
Switzerland
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 23, 2026

Hello Calysé store admin,

Thank you so much for your rating! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

August 27, 2026

BriarStorm
United States
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 1, 2026

Hello BriarStorm store admin,

Thank you so much for your rating! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

August 24, 2026

Osmend
United States
12 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 1, 2026

Hello Osmend store admin,

Thank you so much for your rating! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

August 12, 2026

Velvet Warehouse
United States
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied August 13, 2026

Hello Velvet Warehouse store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Custom metric feature, which allows you to create your own metrics based on our built-in metrics in-app. This feature is available for all users, and you can learn more about it here: https://helpdesk.trueprofit.io/en/articles/12856190-set-up-custom-metrics

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
TrueProfit team

July 13, 2026

Refined Apparel Co.
United States
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 15, 2026

Hello Refined Apparel Co. store admin,

Thank you so much for your rating! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

June 22, 2026

Alexander Lige
Hong Kong SAR
10 months using the app
August 7, 2026

Siléor
United States
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied August 11, 2026

Hello Siléor store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
TrueProfit team

August 6, 2026

Avelira Moda
United States
8 days using the app
TrueProfit Real-time Profit & LTV tracking replied September 1, 2026

Hello Avelira Moda store admin,

We appreciate your rating! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Grace
TrueProfit Support Team

May 27, 2026

Lola Peach
Canada
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied June 9, 2026

Hello Lola Peach store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Custom Costs. This feature allows you to add and track additional business expenses that may not be automatically imported into TrueProfit, helping you get a more accurate view of your profitability and make better business decisions.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/collections/19026183-custom-costs

Best regards,
Grace
TrueProfit Support Team

May 26, 2026

ANAVRIN®
Singapore
Almost 3 years using the app
TrueProfit Real-time Profit & LTV tracking replied June 8, 2026

Hello ANAVRIN® store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about another helpful feature: Automatic Shopify Payment Gateway & PayPal Fee Sync. TrueProfit automatically syncs transaction fees from Shopify Payments and PayPal directly into your reports, so you can track your actual profit more accurately without any manual setup or additional configuration.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees

Best regards,
Durra
TrueProfit Support Team