Reviews (919)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

September 20, 2024

Good

Bertaus
France
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied September 22, 2024

Hello Bertaus store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

July 23, 2024

good app, good support.

Tom Harding
Germany
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied July 24, 2024

Hello Tom Harding admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 18, 2024

Gabriel is really nice! Give him a raise!

Solusio Amsterdam
Netherlands
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied June 19, 2024

Hello Solusio Amsterdam store admin,
Thank you so much for your kind words! We're also excited to introduce new features to enhance your experience: COGS by Country and Quantity Break. These features allow you to track the cost of goods sold in different countries and apply quantity-based pricing respectively. We hope you find these additions useful!
Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/setting-up-quantity-based-cogs-by-products-1mn4eb6/
If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Gabriel
True Profit

May 31, 2024

Great support

Tel Aviv Trends
Netherlands
25 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 1, 2024

Hello Tel Aviv Trends store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

May 8, 2024

Very good service support!

Fashion Boutique Sydney
Netherlands
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 10, 2024

Hello Fashion Boutique Sydney store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 26, 2024

perfect assistance!

Luxurise
Netherlands
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 27, 2024

Hello Luxurise store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 13, 2024

Very good app and customer service!

NRX OSLO
Netherlands
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 16, 2024

Hello NRX OSLO store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

April 6, 2024

good

Labaget
United States
20 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 8, 2024

Hello Labaget store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Durra
True Profit

February 24, 2026

Vani

Tati Tatiana
Spain
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 15, 2026

Hello Tati Tatiana store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team

August 11, 2024

I've always dreaded managing my business finances, especially when it meant juggling countless spreadsheets and trying to make sense of all the numbers. But then I found True Profit, and it has been an absolute game-changer for me. This app has streamlined everything and saves me so much time and stress!

From the moment I started using True Profit, I knew it was exactly what I needed. The interface is intuitive, and it gives me a clear picture of my profits and losses without any of the usual headaches. I can focus on what truly matters—growing my business—without getting bogged down in endless data entry and complex calculations.

What really set my experience apart was the fantastic support I received from Grace. She was incredibly patient and knowledgeable, helping me get everything set up perfectly. Her guidance made the transition seamless, and I genuinely felt like she cared about my success.

True Profit is more than just an app; it's like having a dedicated financial team right at my fingertips. I can't imagine going back to the old way of doing things. If you're looking for a tool that simplifies your life and boosts your business, I highly recommend giving True Profit a try!

TekPRO
Canada
21 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied August 13, 2024

Hello TekPRO Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit