Reviews (919)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.
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True Profit is an absolute must-have for any serious Shopify store
I've been using True Profit for several months now and honestly, I can't imagine running my store without it anymore. Before, I had to manually pull data from Shopify, Meta Ads, and multiple spreadsheets just to figure out whether I was actually making money. Now everything is in one place, updated in real time.
The biggest game-changer for me is the real net profit view — the app factors in product costs, Shopify fees, ad spend, and refunds all at once. I know exactly how much I'm making on each order, not just what my revenue looks like. That's a huge shift in how you manage your business day to day.
The integration with Meta and Google Ads works flawlessly — ad spend syncs automatically and I can instantly see ROAS and breakeven at the campaign level. No more manual calculations to figure out whether a campaign is actually profitable.
I also love the per-product P&L breakdown — I now know which products are genuinely driving margin and which ones are just generating traffic. This alone helped me make smarter decisions around promotions and inventory planning.
The app itself is intuitive, the dashboard is clean, and the support team is responsive and actually helpful. If you're serious about e-commerce and want to make decisions based on real data rather than just top-line revenue — True Profit pays for itself very quickly.
Highly recommend!
Hello SmartLensAI.pl store admin,
We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.
By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Grace
TrueProfit Support Team
Gabrielle est excellent merci
Hello ClaroSmile store admin,
Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Gabriel
TrueProfit Support Team
good boy
Hello Aurelia Venturi store admin,
We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.
By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Shiro
TrueProfit Support Team
Fast support, good app
Hello Zntrox store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Grace
True Profit
support super efficace, service au top, je valide l'application
Hello seysïa store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
Nice support, great app, vital to understand your metrics
Hello Luvé store admin,
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit.
We’d also like to let you know about our Quantity Based COGS Tracking feature, designed to give you more accurate profit calculations by allowing you to assign different COGS values based on product quantity tiers. This is especially useful for merchants with volume discounts or varying supplier costs.
If you have any questions or need help getting started, feel free to reach out via live chat or email us at support@trueprofit.io.
Best regards,
Grace
TrueProfit Team
Great support of my brother
Hello L'Élégance Montréalaise store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Grace
True Profit
really helpfull support
Hello Nova Copenhagen store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Lewis
True Profit
Very good experience. Amazing !
Hello FEROMOS store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.
If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.
Best regards,
Gabriel
True Profit
Outstanding customer service by Vani. She helped me set up everything before I even knew I needed support. Thank you.
Hello HeatSnap store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
