Reviews (919)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.
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Top app en goede hulp bij installeren!
Hello Modistelle store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Durra
True Profit
De app werkt goed en rekent de exacte winst uit. Je krijgt meteen goede hulp binnen de app om alles goed in te stellen. Ik kreeg de hulp van Vani, via de chatfunctie, zij heeft me erg goed geholpen en meteen gecheckt of alles goed staat ingesteld d.m.v. calculaties .
Hello Herlena store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Vani
True Profit
I had some questions regarding the set up and calculations of my app. I met with Harper from their customer support team via an online meeting and she was absolutely wonderful.
Hello Montessori store admin,
Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.
Best regards,
Harper
True Profi
tres bonne appli support à l'écoute et tres réactif !
Hi Sugarstyl admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.
Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.
If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io
Best regards,
Grace
Very bad experience with this app, customer service is not comprehensive at all. App is hard to set up. I don't recommend using this app at all. BeProfit is much Better.
Hi, Splendidae store admin
Here is Harper from True Profit team. I hope this message finds you well. We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.
It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription that had been inadvertently overlooked for cancellation.
Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
Awesome support ! I love using this app man, thank you harper you are an amazing agent as well, much appreciated.
Hello iloinen store admin,
From the True Profit team, this is Harper. Thank you very much for sharing your thoughts about our app and the caliber of our customer service on behalf of the entire team. To give you more advantages while using the True Profit app, we will continue to create new features.
There is a current upgrade to Product Analytics version 2 that gives you more information on each product. You can use product analytics to help you analyze data on all of your products to determine which are the most well-liked. Users of our Advanced Plan and higher can access the feature. For further details about this feature, kindly click on this link.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/
Please do not hesitate to contact us via our live chat if you have any additional queries.
Best regards,
Harper
TrueProfit
Very good app I like very much. Clear and easy to use. Very simple condition and very good support!!!
Hi Paw Store store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.
You are the reason for us to grow more and bring a better customer experience.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Regards,
Harper
TrueProfit by OneCommerce
very good and much cheaper than others , i recommend as they have a live chat also and very responsive thank you
Hi Amebys store admin,
Here is Harper from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
TrueProfit by OneCommerce
Very happy with the service from trueprofit. Would recommend everybody that is looking for a profit calculator app.
Hi Wellana store admin,
Here is Harper from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
TrueProfit by OneCommerce
the app is really awesome for tracking net profit. You can deduct product costs, adspent like facebook,google snapchat and even tiktok which is awesome. Use it on a daily base. Also the support ist very friendly. Harper assists me whenever i need something, and answered in a few minutes. Very satisfied
Hi Nailsome store admin,
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
