Reviews (919)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

April 30, 2025

I’m incredibly happy with the service from TrueProfit, and especially with Durra! The responses have been very quick and efficient, and the guidance she provided was truly amazing. It’s clear that she knows what she’s doing and genuinely wants to help. I highly recommend TrueProfit to anyone looking for a reliable and supportive platform. Thank you again, Durra, for your excellent support!

Timaru Boutique
Spain
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 1, 2025

Hello Timaru Boutique store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

February 14, 2025

Super schneller Support! Die beste App um seinen Zahlen genau zu sehen!

LifeBreath
Germany
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 15, 2025

Hello LifeBreath store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Shiro
True Profit

February 4, 2025

App works great, had an issue resolved in no time thanks to Vani from the support team!

Bellerose Paris
Netherlands
6 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 6, 2025

Hello Bellerose Paris store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

November 30, 2024

Vani saved my life with the cogs! Helped a ton on setting everything up the right way and she was so helpful, grateful for her and the good support team they have.

Veldora™
United States
5 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 1, 2024

HelloVeldora™ store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

November 7, 2024

Inserire i costi prodotto per le mie offerte era un po' complicato all'inizio, ma il team supporto mi ha dato un aiuto incredibile aiutandomi a risolvere ogni mio problema e risolvendo ogni mia necessità.
Ringrazio in modo particolare Gabriel.

Reviva
Italy
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 8, 2024

Hello Reviva store admin,

Thank you for your fantastic feedback! We’re delighted to know you've had a great experience with TrueProfit.

We’re excited to introduce our latest features: Cost of Goods Sold (COGS) and Shipping Cost Quantity Break. These feature are designed to provide even deeper insights into your product profitability and allow for customized shipping costs based on quantity—perfect for refining your financial strategies.

If you have any questions or need assistance, please reach out via live chat or at support@trueprofit.io.

Warm regards,
Gabriel
TrueProfit Team

November 2, 2024

Great app and Ani is extremely helpful

Batanix
United States
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 3, 2024

Hello Batanix store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 19, 2024

Realy good support! Vani help me find problem with facbook data. God job!

DOVERS - Dog Lovers
Germany
16 days using the app
TrueProfit Real-time Profit & LTV tracking replied October 21, 2024

Hello, DOVERS - Dog Lovers store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

October 9, 2024

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

BEATIQ
Germany
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied October 10, 2024

Hello, BEATIQ store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

September 6, 2024

Sehr guter Support und sehr übersichtliche App

Petshower
Germany
About 6 hours using the app
TrueProfit Real-time Profit & LTV tracking replied September 7, 2024

Hello Petshower store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

June 17, 2024

The customer support of trueprofit is just amazing and also the calculation on everything of the app is on point, the agent called Grace was so pleasant to talk to and she offered me quick call as soon as she knew that I had issue with calculation. I will use this app for long time from now on for sure.

Luciel.Store
Japan
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 18, 2024

Hello Luciel.Store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Grace
True Profit