Reviews (408)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably syncs inventory in real time across channels like Shopify, Etsy, Faire, Amazon, eBay, POS, and multiple stores, preventing overselling and stock errors. They highlight powerful bundling and kitting for shared components and multi-packs, plus a simple interface that’s quick to set up and scales to complex catalogs. Support is described as responsive and solutions‑oriented, and many call it a time‑saving “game changer” worth the cost.
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When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app.
We're really sorry about the issues you were having – we should've also done better on the communication front. We pushed a few fixes already that's addressed some of the problems you were seeing and so far it seems like things should now be back in working order. Please let us know how it's going now as we've been following up on this via email, thanks.
If you need to sync inventory between Shopify and Etsy (and others, including Faire), this app is is a must-have!
We've been wishing and hoping for a program like Trunk for our inventory management for YEARS and are loving how easy and effective it is to use! Customer service is just as excellent as the product.
I've been looking for something to keep track of the inventory that I sell across 3 different platforms (Shopify, Amazon and Etsy), and finally found it!!! So simple, yet so effective - I highly recommend you check out Trunk.
We always struggled with our inventory levels as we offer different designs for one product. Trunk has taken all our headaches away, it is easy to use, real-time, and allows us to have accurate stock levels without any manual intervention.
Definitely a life saver. After 6 years of manually rigging my Shopify and Square account inventories to match each other, here comes Trunk. Literally sped up our efficiency and accuracy. So glad we discovered this. Our jobs are so much easier!
We have been using Trunk inventory for over 30 days now and all is going smoothly. We have one Shopify store, one Ebay store and we sell on Amazon too, so far we haven't had any inventory errors. The inventory all syncs accurately and quickly, we recommend Trunk. Thank you! SunglassRage.com
I'm very happy to have found Trunk. I now have confidence that I will not oversell products that are listed on multiple venues. The additional kitting option allows me to set up quantity-based variations on venues which do not have this capability built in. And the customer service cannot be beat!
Do not hesitate to get this on your Shopify if you need to sync grouped/bundled inventory to individual stock items (SKUs) - we mainly use it to sync two instances of the same SKU, one in a group setting on our website, and one as an individual product on the same website. It is fast, reliable, a cinch to setup (even for a non-technical person). It just works and believe me we've tried a few apps before this wonderment came along and removed a critical problem!
I've tested out a few other 'inventory sync' apps before and Trunk does the job. We sell physically in two stores, Shopify and other sales channels, so we needed an app to sync all inventory to prevent overselling. The trial period allowed me to experience the app as is, and now in the first month of subscription, I can say that our inventory syncs so well, between sales made in our stores and online. It's truly a life-saving app, and James is quick to respond if you ever have any issues or questions!