Reviews (408)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably syncs inventory in real time across channels like Shopify, Etsy, Faire, Amazon, eBay, POS, and multiple stores, preventing overselling and stock errors. They highlight powerful bundling and kitting for shared components and multi-packs, plus a simple interface that’s quick to set up and scales to complex catalogs. Support is described as responsive and solutions‑oriented, and many call it a time‑saving “game changer” worth the cost.

December 3, 2021

For quite some time we have been searching dor a way, how to reliably synchronise our 2 eBay and 1 Shopify shop and shat I have to James worship for, is the real-time synchronization and reliability of the synchronization. The Trunk-app interface is also very intuitive and easy to use uncluding the creation of part lists (BOM) - such a feature i missed while working earlier in standard ERP-Systems ...

toner-cmyk.eu
Germany
About 1 month using the app
August 19, 2021

James deserves 6 out of 5 stars! We use Trunk to sync 3.200 SKU over 4 locations and have each SKU twice per location so that we can charge diffrent prices online and in store. All other apps and developers gave up on us, blaming shopify. So the rest gave up and James took an extra step to make his app work for our demands. Great job!!
I was sceptical because of the high volume and the speed. I testes a lot and have to say trunk works reliable and fast. We are making 7 digits per year, so there is some traffic. For trunk: no problem. If you want, fast, reliable, super service and fair pricing, then James is your man!

Lotta&Emil
Germany
7 days using the app
February 8, 2023

I have tattoos and candle-making kits in my shop. The tattoos sell either in single design or in combos. Trunk was the only one that allowed me to package my items so that it would deduct available inventory from all the listings that would use a given product. Plus, it synchronizes from Etsy to Shopify and vice versa. Two things made me hesitate before subscribing, it doesn't calculate COGS, and it doesn't link with Quickbooks. But I still went for it. James is the main contact person, and he is very friendly. As we recommend improvements, he adds them to his queue and lets us know what he is currently working on. Thumbs up to James.

Larkin Crafts
Canada
23 days using the app
March 11, 2024

I am an artist that makes sales and fulfillment both in person and through multiple online channels. Trunk has been great for getting my inventories synced across all the platforms. It was a breeze to get set up and tech support is easy to access withquick response times. I've only been using it for a few weeks and I'm already looking forward to being able to spend less time on inventory management and more time creating!

KLoRebel Art Co.
United States
4 months using the app
July 27, 2025

We really wanted Trunk to be the answer for syncing inventory between our Shopify stores, but unfortunately, it ended up creating more problems than it solved.

At first, it seemed like a solid tool, but over time it became a constant headache. The monthly subscription price kept creeping up, which might have been manageable if the software actually worked as expected — but it didn’t.

The biggest issue we faced was inventory accuracy. With thousands of SKUs, Trunk repeatedly made mistakes when updating stock levels between stores. We dealt with frequent oversells and found in-stock items marked as unavailable. These errors weren’t just annoying — they hurt our bottom line and disrupted our operations.

Fixing these issues required a lot of manual intervention, which completely defeats the purpose of using an automation tool in the first place. It’s been time-consuming, costly, and damaging to customer confidence.

After giving it plenty of time and chances to improve, we’ve decided to walk away. If you’re managing a large catalog or multiple stores, be careful — this app might end up doing more harm than good.

Fusion Scale Hobbies
United States
2 months using the app
Trunk replied July 28, 2025

We're really sorry about the bad experience you've had with Trunk. We take issues like this very seriously and would have investigated why you're seeing issues but there doesn't seem to be a support ticket created regarding this. We just sent you a message if you're willing to give us another chance and can offer a comped duration for your troubles. Please let us know, thanks.

Edited December 16, 2019

Trunk has been great for us so far! And working with James is a dream - very responsive and helpful.

The ManTool
United States
20 days using the app
October 20, 2020

I am very pleased with the app - it does what it need's to without any bugs. Happy I found it and will use it!

Eco Teething
Lithuania
21 days using the app
January 25, 2020

Love this app as it is super simple and simply works. Syncing inventories is a royal pain any other way. Thanks!

(IN)LARKIN
United States
About 2 months using the app
November 4, 2020

Such a handy tool. Super intuitive and saves me hours of work each week. Also the best support I've had in ages! Thanks again :)

Nikki's Supply Store
United Kingdom
8 days using the app
August 5, 2021

10000% worth it. Best inventory system we have ever used for cross platform and bundles. Integrates perfectly with Etsy and Shopify.

Unbox Me
United States
18 days using the app