Trustpilot

Gracias por compartir su valoración con nosotros. Nosotros tomamos toda la retroalimentación de las empresas en serio y quisiéramos entender más sobre su experiencia.

Queremos aclarar que la plataforma de Trustpilot le proporciona la funcionalidad para recolectar reseñas en español y en múltiples otros idiomas.
Si hubo un aspecto del proceso de configurar la aplicación que no funcionó como usted esperaba, nosotros agradeceríamos la oportunidad para investigar y ayudarle.

Por favor póngase en contacto con nosotros mediante nuestro correo apps@trustpilot.com para que nosotros podamos mejor entender su caso de uso y asistirle más.

Gracias de nuevo por compartir su experiencia con nosotros mientras seguimos mejorando la experiencia de usuario de nuestra aplicación.

We’re really happy to hear that the new Trustpilot app experience is working well for you. We’re excited to keep improving the app with new features and enhancements, and are focused on making it the best possible experience for merchants.

Please don’t hesitate to reach out with any additional feedback, we’d love to hear from you.

Thanks again for taking the time to share your feedback.

Hallo,
es tut uns sehr leid zu hören, dass Sie auf Schwierigkeiten bei der Benutzung unserer App gestoßen sind. Wir verstehen vollkommen, wie frustrierend das ist, besonders, wenn Sie sich für Ihr Unternehmen auf Trustpilot verlassen.
Das ist absolut nicht die Erfahrung, die wir uns für unsere Kunden wünschen. Unser Team möchte der Sache gerne auf den Grund gehen und gemeinsam mit Ihnen eine Lösung finden.
Bitte kontaktieren Sie uns unter apps@trustpilot.com, damit wir uns das genauer anschauen und dafür sorgen können, dass in Ihrem Store alles einwandfrei läuft.
Vielen Dank, dass Sie sich die Zeit für dieses Feedback genommen haben. Es hilft uns dabei, die App kontinuierlich zu verbessern.
Viele Grüße
Das Trustpilot-Team

Merci pour votre avis 5 étoiles! Nous vous remercions d'avoir pris le temps d'évaluer notre application. Si vous avez des commentaires ou des suggestions pour améliorer encore votre expérience, nous serions ravis de les connaître. N'hésitez pas à contacter notre équipe à l'adresse apps@trustpilot.com.

Thank you for your 5-star review! We appreciate you taking the time to rate our app. If you have any feedback or suggestions on how we can make your experience even better, we'd love to hear from you. Please reach out to our team at apps@trustpilot.com.

Thank you for trying the new Trustpilot app. We’re sorry to see the 1-star review and would really like to understand what led to this experience.

As this is a new version of the app, feedback from merchants is incredibly important to us. If something didn’t work as expected, whether during installation, setup, widget placement, review collection, or another part of the experience, we’d be grateful if you could share more detail so we can investigate and improve it.

Please contact us at apps@trustpilot.com so we can better understand what happened and help get things working for your store.

Thank you again for taking the time to share your rating.

The Trustpilot Team

Thank you for taking the time to update your review. We're delighted to hear that your experience has improved and truly appreciate you giving us the opportunity to investigate the issue and resolve it.
If you ever have any additional feedback or suggestions, we'd love to hear from you. Please don't hesitate to reach out to us at apps@trustpilot.com.
Thanks again for your support. We look forward to continuing to support your business.

Thank you for your 5-star review! We appreciate you taking the time to rate our app. If you have any feedback or suggestions on how we can make your experience even better, we'd love to hear from you. Please reach out to our team at apps@trustpilot.com.