Reviews (309)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use, reliable review app with excellent live chat support that quickly handles setup, custom CSS, and widget placement. They like the clean, professional layouts, blue stars, and multiple display styles. Key benefits include smooth importing of reviews (and photos) from Amazon, AliExpress, other apps, and email review requests. Many say it boosts trust and sales, with fair pricing and a generous free plan.

May 2, 2024

Great customer service from Ahsan. Thank you for helping me with the onboarding

La Girafe Couture
Canada
About 1 hour using the app
April 29, 2024

Trust Reviews was great. I was not able to see the reviews on my product page and via the chat they helped me resolve the issue within a few minutes.

VodkaVault
United States
40 minutes using the app
April 23, 2024

I reached out to the customer service to add review widgets to my store and they were very responsive and helped me out solve my issue faster. Good service

Canario
United States
3 months using the app
TrustApps replied April 27, 2024

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

Edited July 30, 2025

Tech support is super delayed in the US PST. I still have not had my questions completely answered after 3 days on support

BioSF.Co
United States
Over 1 year using the app
TrustApps replied April 25, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

December 10, 2023

Very helpful staff and decent app. I just wish we were able to customize a bit more, but other than that. I recommend.

Trinity Grace
United States
About 1 hour using the app
TrustApps replied March 7, 2024

Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store.

November 22, 2023

the customer support is really reactive and helpful!

Ézalie
France
About 1 month using the app
November 18, 2023

5 stars. Great communication. I had trouble putting the widget on my store and Ebrahim was very helpful and did it for me within a few minutes.

AngelleRae's
United Kingdom
About 1 month using the app
TrustApps replied March 7, 2024

We're delighted to hear that our app and customer support exceeded your expectations. Thank you for choosing us and we look forward to serving you again in the future.

October 30, 2023

So far, this app is EXACTLY what I needed! I needed assistance getting things set up, and the customer service was great. Shahroz was friendly and got me going quickly.

Dean Design Shop
United States
About 1 hour using the app
TrustApps replied November 1, 2023

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.

October 21, 2023

Customer service is excellent, was having trouble installing and they installed it for me in a few quick minutes. Happy Customer so far

Sarah Henderson Art
Ireland
About 1 hour using the app
TrustApps replied October 24, 2023

We appreciate your kind words and are grateful to have had the opportunity to assist you with our app and customer support. Thank you for choosing us as your partner in business.

March 9, 2023

I needed help importing reviews from another platform and trust reviews made it a smooth and easy transaction.

LunarEssence
United States
About 2 hours using the app
TrustApps replied March 9, 2023

It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.