Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, reliable review app with excellent live chat support that quickly handles setup, custom CSS, and widget placement. They like the clean, professional layouts, blue stars, and multiple display styles. Key benefits include smooth importing of reviews (and photos) from Amazon, AliExpress, other apps, and email review requests. Many say it boosts trust and sales, with fair pricing and a generous free plan.
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The seller subtly encouraged me to write fake reviews. During our chat, they explained how to import reviews into their system by downloading a CSV template and adding low ratings, even suggesting I could just enter random names and emails in the required fields. When I expressed concerns about the legality and authenticity of such reviews, they reassured me that it would be fine to use fake names and emails. This created an uncomfortable situation, prompting me to decide to delete their app, as I didn’t want to be involved in misleading practices.
Thank you for sharing your experience with us. We take all feedback seriously and strive to ensure that our app and support services promote only genuine and authentic reviews.
We apologize for any confusion or discomfort caused during your interaction with our team. Our intention is to provide tools that help gather legitimate feedback from your customers. Encouraging fake reviews is against our policies and principles.
We will review this matter internally to ensure clarity and adherence to our guidelines. Your feedback is invaluable in helping us maintain the integrity of our services.
If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly at trustreviews-support@trustapps.co.
Thank you for bringing this to our attention and for helping us improve.
Sincerely,
Rishabh
TrustReviews Team
Extrêment dessus
Depuis plus d'un mois, les clients peuvent uniquement mettre des étoiles sans rédigé d'avis. Alors que tout marché bien avant sans rien touché cela s'est déclenché.
Le service client ne comprend pas et répond complètement à côté !
Deçu de cette fin
Thank you for leaving a positive review and for choosing our app to help optimize your Shopify store. We're excited to be a part of your success story!
I have reviewed many review apps and used TrustReviews. Reviews appear on my collection pages and product page and I love the app. There was a problem in the integration, but it was minor because Shahroz helped me in a short time on the live chat. He corrected the CSV I received from Woocommerce and imported the reviews. Get the app and enjoy.
Thank you for your review. We are always looking to add more features in our app. Please provide your feedback and our team will consider it.
Je mets 4/5 car l'application a eu un soucis a bien s'intégrer avec mon thème et donc mon site, mais l'équipe de TrustReview a su s'occuper de se problème et je les en remercie ! Bonne Application et Très bonne équipe !
Nous sommes ravis d'apprendre que notre application et notre support clientèle ont dépassé vos attentes. Merci de nous avoir choisis et nous sommes impatients de vous servir à nouveau à l'avenir.
I wanted to give some feedback on your latest application update. You've done an excellent job! It is now much easier to add reviews, which is a significant improvement compared to the previous version. Congratulations on this fantastic update!
Nous apprécions vos aimables paroles et nous sommes reconnaissants d'avoir eu l'occasion de vous aider avec notre application et notre support clientèle. Merci de nous avoir choisis comme partenaire d'affaires.
Great features, and amazing customer service! Love this app!
This business is amazing! I highly recommend them for fast reliable shipping and great prices!
Great app. Ebrahim is especially amazing!
Super Quick help :)
Your positive feedback means the world to us! We're thrilled that our app and customer support have helped your business succeed, and we look forward to continuing to provide you with excellent service.
Amazing Support, Amazing APP Highly recommended These guys are super helpful 100/100
your store is gonna boost itself if you are using this app
HHHHHIIIIIGGGGHHHLLLYYY RECOMENDED <3
It means a lot to us that you had such a great experience using our app and customer support. We're glad that we were able to make a difference in your business.
