TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (370)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

March 18, 2026

The Team are amazing, The Best App Ever!!!

Qualitas Candles
United States
17 days using the app
March 17, 2026

support was very helpful and fast! great app!

Crave Designss
United States
About 1 hour using the app
March 4, 2026

this was so easy to set up and use! it took just a couple minutes to get it going! will keep using this!

Hustle & Heart Boutique
United States
14 minutes using the app
Edited May 25, 2026

Easy to use and very effective and professional.

RootedRelief.co.za
South Africa
3 months using the app
April 28, 2026

Muy buenos !

MuscleFit - Suplementos
Mexico
6 months using the app
January 27, 2026

Thanks for your support and helpful suggestions Anna!

Elemental Medicine
Australia
Almost 2 years using the app
Trust1.io replied April 22, 2026

Hi there,
Thank you so much for the 5-star review!
We'll pass your kind words along to Anna — she'll be thrilled to hear that her support and suggestions were helpful to you.
If you ever need anything else, we're just a message away via in-app chat or email.
Best regards,
The TrustShop Team

February 24, 2026

春節中に問い合わせましたが、迅速に対応していただけたし、丁寧な内容でとてもよかったです!

ナチュラルベビー
Japan
10 months using the app
Trust1.io replied April 22, 2026

こんにちは。
この度は星5つの素晴らしいレビューをいただき、誠にありがとうございます!
春節期間中のお問い合わせにもかかわらず、迅速かつ丁寧な対応にご満足いただけたとのこと、サポートチーム一同大変嬉しく思っております。
今後ともご不明な点やご要望がございましたら、アプリ内チャットまたはメールにてお気軽にお問い合わせください。
引き続きTrustShopをよろしくお願いいたします。
TrustShopチーム

January 6, 2026

The best app so far, customer service is excellent!

Glamourbay
United States
16 days using the app
December 23, 2025

Great review app. Very helpful customer support!

Z!NGHA
United States
About 1 year using the app
December 20, 2025

NO ME QUIERE ABRIR

CompraloFacilCol
Colombia
Over 1 year using the app
Trust1.io replied April 22, 2026

Hola,
Gracias por tomarte el tiempo de dejarnos tu reseña y lamentamos mucho que estés teniendo problemas para abrir la aplicación.
Nos gustaría ayudarte a resolver esto lo antes posible. Para poder identificar la causa exacta, te pedimos por favor que te pongas en contacto con nuestro equipo de soporte a través del chat dentro de la aplicación o por correo electrónico. Con algunos detalles adicionales —como el navegador que estás usando, el tipo de dispositivo y, si es posible, una captura de pantalla del error— podremos solucionarlo rápidamente.
Nuestro equipo está disponible para asistirte y asegurarnos de que puedas aprovechar TrustShop al máximo. Esperamos tu mensaje para ayudarte cuanto antes.
¡Un cordial saludo!
Equipo de TrustShop