TrustShop: Product Reviews
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Reviews (370)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.
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thank you for your help thanks again
We have been using this app for a long time. We were impressed by the simple installation and the many helpful features. Above all, the multilingualism with the individual translation options, the creation of email messages to our customers and the detailed display options on our online shop are great. The support team is always on hand to answer questions and make adjustments, which we really appreciate. We are very satisfied and can only recommend TrustShop.
Dear valued customer,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that TrustShop has been a valuable tool for your business over a long period.
We take great pride in creating a solution that's both easy to install and packed with helpful features. Your appreciation for our multilingual capabilities, custom translation options, email messaging system, and detailed display options is exactly what motivates our team to continue improving.
Our support team is delighted to know that their assistance has been helpful. We're always here to answer questions and make adjustments to ensure TrustShop meets your specific needs.
Thank you again for your recommendation and continued trust in our service. We look forward to supporting your business for many more years to come!
Warm regards,
The TrustShop Team
Best app ever. Just had contact with the support staff to help me with an issue I had with settings. Response has been fast and on point. Even with a video explanation!
The app is highly configurable to your liking and looks just great. Works seamless in the shop.
Hello, I would like it to be possible to only allow the posting of reviews by customers and not by anyone, but the app seems to not have that option
Hello, my name is Jenny.
First of all, sorry that you had a really bad experience with our application.
Regarding the function you want, our application provides a function that only customers can review. You can turn off the write review button on the write reviews form of the widget box by doing the following: https://prnt.sc/IooOIkC8Cp44
I hope this information reaches you and that it will help you use our application more effectively
This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.
Dear valued merchant,
Thank you for your detailed review! We're pleased that you appreciate our multi-language support, including Japanese, and find our features comprehensive. We believe that powerful review management tools should be accessible and easy to use, regardless of language preference.
We'll continue to enhance our localization and user-friendly features!
Best regards,
The TrustShop Team
Muito intuitivo e fácil de configurar e utilizar. Fez o upload do ficheiro de reviews sem bloqueios ou erros.
Permite configurar e enviar e-mails para os compradores a solicitar a avaliação dos produtos comprados.
A melhorar: Permitir fazer o download dos reviews existentes para um ficheiro; Possibilidade de melhorar os templates dos e-mails - alguns campos do template não podem ser reconfigurados manualmente e não existem templates em português
Olá,
Muito obrigado pela avaliação detalhada e pelas sugestões! Ficamos felizes em saber que achou o TrustShop intuitivo e que o upload das reviews e o envio de e-mails aos compradores estão a funcionar bem para si.
Tomámos nota dos pontos a melhorar que referiu. Vamos transmitir estas sugestões à nossa equipa de produto para análise.
Se precisar de ajuda com a configuração atual ou tiver mais ideias, estamos disponíveis através do chat na aplicação ou por e-mail.
Com os melhores cumprimentos,
Equipa TrustShop
サイトへの実装まで、不明点はその都度チャットで解凍していただき、スムーズに実装することができました。対応も丁寧で、とても助かりました。こちらの対応についてが、1番こちらのアプリを選んで良かったと思った理由です。これから様々な機能のリリースもあるようですので、期待しております。
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“La Keratina Cocoa se convirtió en uno de mis favoritos para trabajar en el salón. Y Arianna es un amor de persona, muy atenta y responsable con cada pedido. Se nota que ama lo que hace.
Anna was amazing!
