TrustShop: Product Reviews
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Reviews (370)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.
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lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly
highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in.
thank you
Amazing customer support ! Thanks Jenny
I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!
Great app that works well with my store. I had to make contact to help with putting a star rating summary at the top of the product page and I was emailed back very quickly with some code that I could apply. Highly recommended
The TrustShop Product Review Shopify app is simple to use and extremely helpful. The technical support team is outstanding, and the app's interface is cool and easy to apply, all without any charges.
100% Useful App - 100% Recommended.
Dear valued merchant,
Thank you for your comprehensive and enthusiastic review! We're thrilled that you're finding TrustShop both simple to use and extremely helpful. Your appreciation of our technical support team, user interface, and our commitment to providing valuable features without charges is particularly encouraging.
Your 100% recommendation means a lot to us, and we'll continue working hard to maintain this level of excellence in both our product and support!
Best regards,
The TrustShop Team
So far, so good, have only just installed it as my previous review app was going to stop working. I have managed to easily import all my previous reviews.
Great App, the best replacement for Shopify Product Reviews, has import templates for most other Reviews apps and the support staff are really responsive and helpful.
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you are satisfied with our product. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!
Brand new to Shopify and found this ratings app. Had a tiny issue with the setup. Most likely our fault. No matter, support had our issue resolved in a matter of hours.
Big thank you Jenny for all the help!
Happy to hear that! We're working hard to improve app's user experience. Thank you for your review.
Super App! Funktioniert Einwandfrei. Als ich kurz Hilfe beim Code gebraucht habe, war Anna vom Support sofort zur Stelle und konnte mir sehr weiterhelfen. Was ich am besten finde, ist die Benutzerfreundlichkeit der App. Man kann jedes Detail selbst anpassen und ändern. Finde ich Klasse. Ich kann diese App mit Freuden weiterempfehlen.
Hallo,
vielen Dank für die tolle 5-Sterne-Bewertung und die Weiterempfehlung!
Es freut uns sehr zu hören, dass Ihnen die Benutzerfreundlichkeit und die Anpassungsmöglichkeiten der App gefallen. Anna wird sich auch über Ihr Lob freuen — wir geben es gerne an sie weiter!
Falls Sie in Zukunft weitere Fragen haben oder Unterstützung benötigen, sind wir jederzeit über den In-App-Chat oder per E-Mail für Sie da.
Mit freundlichen Grüßen,
Ihr TrustShop-Team
Customer service responds very quickly, and every issue is resolved perfectly.
