TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (369)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

August 20, 2025

I tested a few apps. this one I love, straight forward, does what it need's to do, with a easy set up, use the unlimited plan which is affordable. Support is excellent too, within minutes.

Couture Kids GmbH
Switzerland
3 days using the app
August 18, 2025

Support antwortet immer sehr schnell bei Anfragen und hat mir auch bei eigenen CodeSnippets weitergeholfen um die App sauber zu integrieren. Empfehlung geht raus :) Vielen Dank an Ryan an der Stelle

Melicia.de
Germany
About 1 year using the app
July 2, 2025

クーポンやレビュー依頼の自動連絡等、様々な機能が充実しています。
サポートもとても丁寧で誠実な対応をしていただきました。本当にありがとうございました!

日本和装オンライン
Japan
8 days using the app
June 21, 2025

ストアからでもアカウントからでもレビューを書き込んでいただけるのが素晴らしいです。
まだ機能についてよく理解できていないのですが、お客様のレビューに対する返事を書くことはできるのでしょうか?

かち旅
Japan
About 2 months using the app
May 21, 2025

Trust shop is friendly to fresh new user, and their support team is really supportive. I hope they can grow bigger and bigger but always keep the original purpose like they are doing now.

Alplish® BBT Group
South Korea
5 months using the app
May 16, 2025

Your customer support has been absolutely excellent.
Thank you for the clear communication, quick follow-ups, and genuine care throughout the process.

PINNARA JAPAN 公式 | A-ion shop
Japan
5 days using the app
March 27, 2025

Me gusta que puedes personalizarlo según tus necesidades y es muy amigables para usar.

Farm To Body
Mexico
8 months using the app
March 18, 2025

User friendly, simply to navigate and a very helpful customer service team!

Yellow Gear
Netherlands
11 months using the app
Trust1.io replied April 4, 2025

Thank you so much for your wonderful 5-star review! We're delighted to hear that you find our platform user-friendly and easy to navigate. Our team works hard to create an intuitive experience for all our merchants.

We're especially pleased that you've had positive interactions with our customer service team. Providing excellent support is one of our top priorities, and your feedback confirms we're on the right track.

Your satisfaction means a lot to us, and we'll continue striving to maintain the quality of service you've experienced. If you ever need assistance in the future, please don't hesitate to reach out - our team is always ready to help!

Thanks again for choosing TrustShop for your business needs.
The TrustShop Team

Edited December 25, 2025

質問をしたらとても丁寧に回答してくださり感謝しています!ありがとうございました。

晴れと暮らす
Japan
Over 1 year using the app
December 5, 2024

技術チームの方に、レビュー記入画面の修正を依頼したところ、即日希望通りの修正をしていただき、感動しています。
対応のスピード・丁寧さが素晴らしいです。

ELNERO
Japan
About 1 month using the app
Trust1.io replied January 16, 2025

お客様へ
ご丁寧なレビューをいただき、誠にありがとうございます。技術チームの対応にご満足いただけたこと、大変嬉しく思います。迅速かつ丁寧な対応は私たちが最も大切にしているサービスの一つです。
今後も変わらぬサポートを提供してまいりますので、何かございましたらお気軽にお申し付けください。
どうぞよろしくお願いいたします。
TrustShopチーム一同