TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (369)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

December 19, 2025

不明点などについてチャットで丁寧に教えていただけました”!

TT1-Learning 中学受験のお店
Japan
Over 1 year using the app
December 17, 2025

Excellent support. We are very satisfied. They cater to individual requests and provide immediate assistance. The app offers unbeatable value for money.

Many thanks to Anna and Ryan for the fantastic support!

Pfoties®
Germany
About 19 hours using the app
November 27, 2025

客服很有耐心帮我解决问题

Vibriluxe
Hong Kong SAR
2 days using the app
November 16, 2025

Assistenza veloce e preparata.

tuttobeautyshop.it
Italy
9 days using the app
November 5, 2025

I would like to express my sincere gratitude for your assistance.

Great support !!!

Thanks ,
Magfader

MagFader
Spain
Over 1 year using the app
October 22, 2025

サポートが丁寧で迅速な対応。助かってます。

EHOMEWEI
Japan
17 days using the app
October 19, 2025

I was trying out this plugin and spent a long time struggling to figure out how to use it. Then, a staff member proactively sent me an email to help solve my problem—I was really touched. They even taught me how to modify the star display. They were so helpful that I want to give this plugin a full 5-star rating.

mysquishcase
United Kingdom
About 19 hours using the app
September 21, 2025

The app has all the features I want. The support is prompt and courteous—truly excellent. Thank you, Anna. It's an app I can use with confidence.

ギャッベ&ペルシャ絨毯オリエンタルムーン
Japan
About 2 months using the app
September 17, 2025

The response from the help center was quick, and I was able to implement the review display I wanted. I am very satisfied.

OTORY(オトリー)| おうちで愉しむ名店グルメ
Japan
About 1 year using the app
August 26, 2025

They also cater well to the Japanese market, and we are very grateful for the easy-to-understand explanations they provided with videos to answer our questions!

パックNEXT
Japan
Over 1 year using the app