TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (369)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

May 3, 2024

easy to work with

Konect2One
United States
9 days using the app
Trust1.io replied April 22, 2026

Hi there,
Thanks so much for the kind words — we're glad TrustShop has been easy to work with!
If there's anything we can improve to earn that 5th star, we'd love to hear it. Feel free to reach out via in-app chat or email anytime.
Best regards,
The TrustShop Team

April 23, 2024

Great support, very professional!

Champlàte Jewellery
Albania
About 5 hours using the app
April 21, 2024

Embedded ok but not on home page.

Smooch’s Antiques & Gifts
United States
32 minutes using the app
April 7, 2024

I LOVE

Luchyscloset
Nigeria
3 days using the app
April 4, 2024

very use to use and install

SOLÁ
Philippines
About 2 hours using the app
March 12, 2024

just downloaded today but great so far! ive asked customers to start leaving reviews and there seems to be no issues at the moment

Mermaids and Dinosaurs
United Kingdom
About 5 hours using the app
March 2, 2024

I like this app. There is all what I need for my shop reviews :) Thanks for a good work.

AnnushkaToys Custom plush
Ukraine
10 minutes using the app
Trust1.io replied March 7, 2024

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you are satisfied with our product. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!

January 12, 2026

We've had help migrating our reviews. Thanks Anna!

www.frmtegelwerk.nl
Netherlands
Almost 2 years using the app
January 11, 2026

管理画面が日本語対応な点と、サポートのかたの対応が迅速で非常に素晴らしいと感じました。

高知かわうそ市場
Japan
7 months using the app
January 11, 2026

Väldigt hjälpsam support och snygg design att ha på sidan!

EiraHome
Sweden
7 days using the app