Reviews (66)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
July 16, 2020

Used this app to make a tracker for customers getting their bike repairs done. Saves us answering the phone every ten minutes! Good app, coding options allow you to modify things nicely. (luckily the staff are really helpful if you aren't great with coding!) Really helpful though, happy to recommend.

CycleTrade® All Rights Reserved
United Kingdom
9 days using the app
January 16, 2018

Love love love this app! We make custom jewellery so need more status options than shopify offers. This meets our needs and more. It means we can update multiple customers at once with a status change, and customers can look up their own order status which decreases our workload tenfold. Any time I’ve had a query with customising the look of the app, the team have been amazing and solved my query within a few hours. Thanks so much! :)

Milk Diamonds
United Kingdom
3 months using the app
February 9, 2016

This is a great app. It is so nice to inform our customers what is happening with their order during various stages until is fulfilled. This will cut back on the amount of emails we receive on a daily basis. Thank you. I have not quite gotten the Lookup page to work, but will be in touch soon to get that up and running. Definitely recommend this app.

Kinder Kouture
United States
7 days using the app
March 17, 2024

Sadly, I try use this app, but there is missing a lot of things, such as app demonstration with all settings for test, where we can actually see what this app can offer.

Support only via mail, sadly no online support so useless for someone installing app, looking everything white, with no orders test so we can understand what does the app actually do.

Single Lyne
United States
38 minutes using the app
W3trends replied March 19, 2024

Thank you for your review. We DO provide app demonstrations as well as help configure your app settings and answer any questions you have regarding the app features and functionality.

I checked and do not see any support requests from your site. If you have any questions regarding the app or would like to give it another try, please reach out to support@w3trends.com. We will be happy to help you configure it (there are no theme modifications required) and extend your free trial period so you can test the app thoroughly.

August 4, 2026

rollup-gyar
Hungary
Over 1 year using the app
October 27, 2023

Retail Or Resell
United States
8 months using the app