Reviews (66)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
September 13, 2021

The customer service for this app is great! Super fast and efficient. Jason is always able to help us out with any questions or issues we have.

Blackbird Fabrics
Canada
About 2 months using the app
April 3, 2018

Works great for keeping track of projects for our design print company. Super fast tech suppose. Had a small question and they responded within minutes.

Footbridge Marketing
United States
10 months using the app
September 2, 2016

Love the app and the support is great! Plus as a bonus, if you need a solution to be able to see a "company name" versus just a "customer name"...THIS IS IT! Give it a try!

San Antonio Printing Company
United States
11 months using the app
November 14, 2022

Simple app with easy interface. Really proactive and timely support whenever you need one. Well done!

DodoMarket: Gifts & Flower Delivery Mauritius
Mauritius
Over 1 year using the app
January 26, 2021

This is a good app however very frustrating with many HTTP Error 503. The service is unavailable errors. Developers should consider reworking the app to make it more reliable.

Michigan Metal Artwork
United States
About 1 year using the app
January 30, 2021

Very reliable. Just what I needed for our business. The application itself runs flawlessly. Would highly recommend this to anyone who needs a custom order status maker on Shopify.

CargoBOSS Philippines
Philippines
About 2 months using the app
Edited March 6, 2023

Brilliant app, it saves so much time and the support is first class and extremely quick.
You will NOT be disappointed!
Thanks the W3 Custom Order Status team :)
Best regards,
Richard

Valentine Wigs
United Kingdom
About 3 years using the app
November 27, 2020

Our products require stages of production, and this app has been fantastic. Keeping customers informed each step of the way is key to our success. The app also helps us stay organized internally.

Printkeg
United States
10 months using the app
November 29, 2020

This app has saved my company so many headaches. We process hundreds of custom orders weekly and this has saved email inquires over 90%! Many customers mention how happy they are that we offer this.

CharmBox
United States
7 months using the app
Edited March 17, 2023

W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation!

Vocal Depot
United States
Almost 3 years using the app